Customer Ratings & Reviews

Julian explained the plan. My family and i are going to shop at best buy and use it too.

I always buy the warranty but never seem to need it, knock in wiod.

Nice I didn't have to buy another protection plan for the TV came with total tech which it great

All the items I have bought from Best buy has been the best. The staff is always ready to help

Will come in handy if your item gets broken I would really recommend buying this

Came with Apple Care for my new phone. I'm very happy.

Repaired my computer. Worth the money. Well done repairing with less cost

Great little microphone to record vocals for podcasting or singing or just plain notes. Portable and essential

So far it has been great. I have protection on all my products.

I love this printer. It is very easy to use. The ink seems like it lasts forever.

My Best Buy Protection has been an absolute nightmare to deal with. I have spent 2 months trying to get a stove repaired, but the process is a system of automated messages and call center employees who shuffle you back and forth. When using your Total Protection plan you must call a hotline to initiate a repair request. You pay a fee based on the cost of the appliance before scheduling the diagnosis. A repair ticket was initiated on June 8th. A tech came on the 11th. The part was delayed several times before we were scheduled for the repair almost a month later. I received a call to confirm that we still had our appointment. I received a text the day before and the morning of our appointment with confirmation. After taking off work another day, a cancellation text came at 11:40 rescheduling for a few days later. When a tech finally came for the repair it didn't fix the issue. We went through the process again, The same tech came to diagnose it again, and said it was the same part. It is now JULY 29th and we are rescheduled for August 6th to receive a power cord. We have taken so much time from work and been without a stove for 2 months, I wish I had just thrown the bad one away and bought a new one, or paid a reputable service company to fix it. With so many hours wasted and no return calls from managers, I strongly recommend saving your money and just buying a new appliances. With the cost of 2 years total protection I could almost buy a new stove.

don't think about just purchase the geek squad protection.

Fast service and ready on time like shopping at brst buy.

Protection and extra deals are great so glad they talked me into getting this

I haven't had to use this yet. BUT it's nice knowing its a good back up plan :) TY

Went into Best Buy with a Christmas list. Came out with the PS5 & accessories. Happy kids.

Great protection anytime something happens I can call they are thier.

I’ve never used it but I’m hoping to use it and seems to be good deal

excellent customer service and value fir money indeed! will buy again here soon!!

slay very happy all of my devices come with protection