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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 11104 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 11,104 reviews
  • Rated 5 out of 5 stars

    No Stress with Best Buy's 24-Month Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yo! Let's talk about this 24-month protection plan from Best Buy. it's legit one of the best things I bought. Stuff breaks, it happens. But this plan? It's got your back. the coverage is extensive, customer service is super helpful. Heck, they even replaced my gear when they couldn't fix it. For the peace of mind, it's worth every penny. Will definitely go for it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are Wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 24 month warranty is exactly what the doctor ordered. Being a Total member gives so many benefits. Sometimes I can’t decide where to buy something, but knowing I’ll receive this package puts a whole different perspective on my decision. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the protection for years Best value for the money with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind and Value: Monthly Best Buy Protecti

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the Monthly Best Buy Protection plan, providing coverage for up to 24 months, and it has proven to be a game-changer in safeguarding my purchases. This protection plan offers unparalleled peace of mind and stands as a testament to Best Buy's commitment to customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a blessing to know that the products I have purchase are protected by Best Buy for up to 24 months as long as i have My Best But Total. only thing I don't like is that it runs concurrent with the manufacturer's warranty. But it is an extra protection because certain things are covered under Manufacturer's' warranty and Best Buy covers the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan anyone offers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan through best buy is the best plan ive used so far. Ive had to replace a few xbox controllers and the process in sping so is super easy and convenient. Definitely worth the buy. And with the total plan everything should buy is covered at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is only a phone call away!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a part of the Best Buy Total Tech Program really helped over the past year. It is convenient to be able to call on the Geek Squad anytime I am having issues with my computers and other devices in my house. I appreciate having people only a phone call away that can help me when I am feeling technologically disabled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan offers peace of mind no hassle exchanges or returns. No need to keep up with receipts paperwork absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I went with this plan. Any time I had a problem the geek squad was quick to handle the problem. They even fixed another pc from a different place for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is #1!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make feel stupid. All of the Techs that I talked to were greats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is great for any problems that might occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team is AWESOME THANK YOU THANK YOU For always helping us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wise choice for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good choice for me and may well be so for you. I have used the protection on multiple occasions, more often than I thought. I have never purchased extra warranty or protection before and was talked into it by the sales rep as it protected all my devises. It worked out very well for me! I will keep the coverage going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful, professional and very willing to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and mounting

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I did not need this protection plan, but for good reason. The gentleman who delivered the TV to my house and mounted it did a great job. It has been over a year now and it is still hold up strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program and it is reassuring to know that your products are protected if anything goes wrong. The Best Buy customer service department is always very friendly and willing to help whenever I visit my local store. I will continue my membership for many years and will be my go to for any tech upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goy what i needed done. Only thing is calli g the store and call being sent somewhere else to fight with an automated call to get someone i cant understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a no brainer!! 100% worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not taking advantage of this program you are missing the boat! I have used several times and when I go in and need something replaced or repaired I have always been pleased. Not to mention the relief knowing that everything I purchase is covered. I mean lets be real, know one wants insurance until you need it and didn't purchase it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    113 / 5.000 Have the peace of mind that even online they can help you solve any problem you have with your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent to have for protection, worth the money to have and be sure that best buy will protect your product

    I would recommend this to a friend