Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 11104 reviews
(11,104 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Get the Geek Squad. It's worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had two problems with my computer. The issues for diagnosed and fixed within days. When my wife and I bought new computers, the service came out to our home and did the set up. I have a perfectly functioning old printer that the Geek Squad had to set up because the drivers did not automatically load. This service has more than paid for itself.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind to protect your purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a Total Tech member, I enjoy the peace of mind when it comes to purchasing small electronics and appliances from Best Buy. The value lies in, the more you buy, the better the value of the annual fee which is around $199. All of my kitchen appliances, home office electronics, son's gaming equipment, and daughter's iPad are covered.
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have the protection plan when things don't work correctly
I would recommend this to a friendRated 5 out of 5 stars
Extra coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection and services you can get. Highly recommend for all your electronic devices
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best service informational and helping me set up my TV
I would recommend this to a friendRated 5 out of 5 stars
Warranty does payoff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sold on Best Buy’s warranty!!! It has saved me multiple times now!
I would recommend this to a friendRated 5 out of 5 stars
Buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Protection Plan is the best around. Well worth adding to every purchase!
I would recommend this to a friendRated 5 out of 5 stars
FC 2026
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was outstanding in the Lanham Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Squad's got your back
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are always available and in store for all of your needs!
I would recommend this to a friendRated 5 out of 5 stars
THis is a very smart buy! 100% Recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not one to purchase protection plans, however, I will say that buying this one is smart. You get two years for most or all products you buy and it's already paid for itself in the savings. And now, I honestly rather purchase from Bestbuy if i'm buying something since it will fall under the protection plan.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security for your purchase. If the product doesn’t work as needed or expected, you can easily exchange it for what you need.
I would recommend this to a friendRated 5 out of 5 stars
Always be secured
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having my protection on all my purchases because you never know in todays world it's better to have it and not need it than to need it and not have it
I would recommend this to a friendRated 5 out of 5 stars
Great time playing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these games and wanted to have them for my Switch also. Looking forward to replaying them.
I would recommend this to a friendRated 5 out of 5 stars
I am a confident buyer from Best Buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stands by their products. I am a confident Best Buy buyer. They offer a great protection plan included as a Total Tech member.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy protection for all the items I buy I pay itvelyaerly I highly recommend to this this
I would recommend this to a friendRated 5 out of 5 stars
Customer-centered, well executed Support.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this already on one of my first purchases, which required a return/exchange to a simpler model printer after the 14 day normal return deadline. SOOOO happy I have this. Now all are happy with more appropriate model. I have also found their team to be VERY supportive and respectful. Great model of customer service.
I would recommend this to a friendRated 5 out of 5 stars
Happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this. Makes me worry free of anything happening that im completely covered.
I would recommend this to a friendRated 5 out of 5 stars
Good Coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for coverage of product and less than Applecare. Good for all Best Buy Products.
I would recommend this to a friendRated 5 out of 5 stars
Great product and coverage with Best BuyCoverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best part of Best Buy is their product protection plan. You know you’re always covered and you have peace of mind with all your products.
I would recommend this to a friendRated 5 out of 5 stars
Stray the Xbox game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stray was an amazing game. I loved how it made me feel like I was an actual cat. It was fun to be able to scratch things like a cat would. And also be able to knock things over and wear a bag on your head like a cat. Over all review was a five star bc it was a fun and an emersive game it kept me entertained for hours.
I would recommend this to a friend
