Customer Ratings & Reviews

Get the protection. You'll be glad you did. The plan often includes coverage for various items. Big value add.

I love that you get decent insurance for all Best Buy products for one decent price. It is very easy to have things serviced and the extended exchange option is great. I don't like that you cannot get extended coverage for more expensive items. I had one laptop that cost over $1500. It broke the day after the 24 month mark and there was nothing I could do. Under the old plan, you could continue to add coverage year after year. Which was great for more expensive items. We have decided to buy less expensive electronics that can be replaced every two years incase they break outside of the warranty period. Otherwise, I do love that we can keep 10+ devices covered for one price.

I gave it 4 out of 5, just for the profanity. I bought it for a 10 year old, so my fault. He wanted this game and it's not included on any of the all access subscriptions that I am aware of, and I bought it on sale. It takes a long time to download, which I didn't know since I assumed buying the physical disk, you could just pop it in and play. We have xbox x, which plays both physical games and online. We went through the process of inserting both disks, as it asked us to do, following the prompts, so fyi, if you think you can come home and play right away, be aware, it takes some time to get started. Besides that, the graphics are amazing and it seems like a cool game for a mature audience.

Highly recommended and the price is worth it. The staff is friendly.

They are always there when you need them. I recommend that everyone get this service. Use the in-store service not the online service. I had them totally mess up my computer online, thank God the guys were able to fix in in the store.... Even the guys at the store will tell you to bring it in and not use the online...

The Best Buy Total Tech Protection Plans are yet another incentive and benefit for the Best Buy customer. In this age of constant change - having the additional guarantee that your product investment is protected is an appreciated safeguard. It is definitely another advantage for the Best Buy Total Tech member. Thank you for this Best Buy option.

So worth it. I have had a couple of items crap out on me and bestbuy service is top notch. They will help troubleshoot it for you, and if they can’t fix it they’ll replace it. We had a Dyson that crapped out and was no longer available, so they gave us a gift card for the entire purchase price which we used toward a different model

I originally purchased this in combination with a new 16" MacBook Pro I purchased for my daughter. Since I have a purchased a couple iPad Pros, my new iPhone 15 Pro Max and assorted accessories. The warranty included along with special deals make this very worthwhile for me.

This is the best electric brush thus far. I live that it has a timer in it. I even sensitive teeth brush heads. I always needed soft toothbrushes.

Good in installation and fixing equipment product advice

Having a bestbuy protection plan is one of the best thing l ever did, because there’s great comfort in knowing that when I face a challenge with an item l purchased , there is someone a phone call away who can help. Thank you Geek squad!

Great service so far. Love going to Best Buy. Great staff

Our Samsung Dishwasher Install was awesome.. The Company that came were. Extremely Knowledgeable, Professional, Caring and Neat....

Buying this program really has savee us a lot of money. I will definitely recommend it.

Always go with the protection llan. You never know when you are going to need it!

Great service. They are always very knowledgeable and helpful.

Geek Squad is always helpful and always there for you.

Love it. Has saved me from defective device purchases and extended warranty coverage several times

If you purchase any electronics device of some value then it’s a good idea to get this as it gives you 24 months warranty.

I love the peace of mind of replacement products if I have any issues