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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7886 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 7,886 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service. Knowledge representatives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and satisfied with these headphones that produce great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any product without having a protection plan. This is one of the best Investments you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Reliable and a helpful plan that i can depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is one of the best out there picks up pet hair and dust I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection in the market! They have never let me down! Always ready to help and to solve any problems I might have! Very understanding and attentive when it comes to their customers! A must have if you are buying anything! But just get the TotalTech and it’s always included!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with the warranty repairs and replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best most comprehensive plans around. Some items I will only buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vanessa is AWESOME!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone wasn't what my wife and I were expecting, we enjoyed our experience at Best Buy in Downey, CA. Vanessa provided excellent customer service. Something very rare to find in many retail stores today. I wouldn't be surprised if she was promoted to manager soon. She genuinely loves her job, and makes customers feel at home when she's assisting us.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Favorite headphones yet

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing headphones decent noise canceling really really good. Features 360 sound sounds great. Has a little hard time when it disconnects from your computer but overall is really really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support as Always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Best Buy exchanged my broken purifier for a new unit, also thanks to the total tech membership. I’d recommend becoming a member for top tier customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth paying for this for peace of mind.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it (and not complainin' either!) yet but having it around is sense of satisfaction that Bestbuy got my products' back! I strongly recommend it if you are frequent BB shopper like me or buying big appliances, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, explained everything with protection plan very thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value that protects your tech and big box purchases for a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a member of Best Buy Total since 2021 and been very happy with it. We buy all our tech from Best Buy now instead of Amazon, etc... This protection plan is a big reason why as well as the extended return times and Apple Care on Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so worth it that Ive had it for 4 years in a roll already and its the easiest to do an exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t live without his. I didn’t think I needed this but now I am glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Steak grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grill, makes perfect steaks which is what I used it for daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best affordable headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best affordable headphones I have ever used!! I always give them as a gift to my friends and I ALWAYS recommend it! Also, BestBuy is the best store to buy them always!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction 5 star

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love have total tech I just worry about making sure Best Buy have it

    I would recommend this to a friend