Customer Ratings & Reviews

The device functioned perfectly for approximately a month and a half. Suddenly, during midday, it ceased to operate; it neither charged nor powered on. I tested multiple charging cables and attempted various troubleshooting methods. I contacted Turtle Beach support, but they were unable to diagnose the issue after conducting research. I have also noticed that numerous other users are experiencing the same problem.

The noise-canceling feature works but will not go back to music afterwards. I see patients and the volume of the TV stops my earbuds, then when the noise stops or if I lower the tv volume, the earbud stops.

Shame on the manufacturers for not covering things that are defective. I’m sure Best Buy will cover things only if you have their warranty.

The protection plan works great if you can take the item back to the store. If your appliance needs in home repair, you will pay an undetermined amount as the Geek Squad cannot tell you what the charge will be. You will be given a 20% discount however!

False advertising on bestbuys end- they couldnt even get specs the same on features and spec pages.... the spec on this bestbuy page are nowhere close to what this webcam can come close to.. Wow .. waited a week on shipping and now i see it caps at 720 at 90 frames at 4k - 30 it plainly shows on bestbuys features 2160p (4K) @ 100 FPS ---- logitechs specs for this same model 4K/30fps: up to 4096 x 2160 pixels 1080p/30 or 60 fps: up to 1920 x 1080 pixels 720p/30, 60, or 90 fps: up to 1280 x 720 pixels Dont waste your timew and money on this.. I KNEW IT WAS TOO GOODS TO BE TRUE at this price when the newer brio shows 4k at 30 fps

Worked well when functional. Purchased May 22….battery died Oct 24.

The wire on this vaccum is painfully small, it’s actually so annoying.

always have a easy time with exchanging any defectives items i may have.

Bought speaker its is ok but not very loud and soud is not balanced bass sound more like twitters

Actually love the sound and comfort but the leather on the head band that holds a bar of foam for top of your head just came undone. It's like the glue or however it was fastened just came undone without much of any force. It renders it near unusable.

Sound is good, but I expected it to be a bit louder than it is.

It sat there syncing for an hour. Suddenly I got a badge for weight loss. 60 pounds in 3 minutes. It is so dimly lit you can’t read it. No you can’t adjust the brightness. Back to my trusty Apple Watch! Let’s face it, Apple owns THIS market too. #BIGOLTERD

I picked up the DJI Osmo Mobile 8 to make social media content for my business, and it’s been a really solid upgrade. The tracking feature is easily my favorite part. It follows you smoothly and reliably, which makes filming yourself way easier if you’re working solo. I don’t have to keep restarting videos or worrying about staying in frame anymore. One thing that really stands out, especially if you’re using an iPhone, is the Apple DockKit support. You can use the tracking directly in your iPhone’s camera and apps like Instagram or TikTok instead of being locked into a separate app. That makes a big difference depending on how you like to record your content. I also like that it works with the DJI Mic Mini, so you can get solid audio without a complicated setup. Between the stabilization and better audio, my videos look and sound a lot more professional now. Setup is quick with the magnetic mount, and everything feels secure and well-built. Only downside: it’s pretty feature-rich, so it can take a little time to learn where all the controls and options are. Once you get familiar with it, it’s very intuitive. Overall, I’d definitely recommend this for business owners or anyone trying to improve their content. It’s simple to use once you get the hang of it and makes a noticeable difference in quality.

This Monthly Best Buy Protection plan is the Good n’ Plenty of warranties: sweet, dependable, colorful in spirit, and somehow way more satisfying than expected. At first glance it looks simple—just a modest monthly protection plan—but once you experience the comfort it brings, you realize this little gem is working overtime behind the scenes. For a low monthly cost, you get that priceless feeling of knowing your device has backup if something goes sideways. Hardware failure? Covered possibilities. Power surge? They’ve thought of that. Unexpected issues from normal wear and tear? That’s the kind of practical goodness people don’t appreciate until they need it. Best Buy notes covered repairs can include repair, replacement, or store credit up to the original purchase price depending on the situation. And can we talk about convenience? Instead of entering a labyrinth of hold music and mystery phone menus, you can often just bring the item into a Best Buy store and get help from real humans. That alone deserves applause. Modern life has enough chaos—this plan brings order.

We call Dustin “Bob” and he lives in my 5th/6th grade classroom and his shift begins each afternoon. He does pretty well navigating desks and other furniture. He didn’t care for the Christmas tree in December. We would find him each morning pathetically setting under the tree with a mouthful of tree skirt. Fortunately, his anxiety came down when the decorations came down. He also can’t stand working around groups of people. I had to reschedule his afternoon cleaning to well after students were completely gone. Because of his social awkwardness, if I asked him to clean while students were in the room, he would put in about two minutes of effort then quickly head back to base and pout. Evidently it’s too inconvenient to move around moving objects. It’s quite entertaining to be in the room when he returns to base. I thought my teenagers were loud when they get home late. Bob definitely lets you know he’s “home”. We tease him and ask which flight he’s catching since it sounds just like an airplane taking off. As we’ve grown to understand Bob’s personality and quirks, we get along quite well. Other than having a bag to replace instead of a base to empty out, he has been a great addition to the team.

I have a Best Buy Total Tech Membership and it's totally wirth the yearly cost. Covers all of your electronics and game systems and free Geek Squad is a great perk!

The 40mm aluminum case is lightweight at about 28.8 g, so it feels comfortable for all‑day wear and sleep tracking. The Cream color with the sport band looks neutral and stylish, similar to a light beige that works with casual or dress clothes. It uses standard 20 mm quick‑release bands, so you can easily swap to leather, metal, or fabric straps. Build quality is strong: sapphire crystal on the front, IP68 water resistance, and 5 ATM swim rating, plus MIL‑STD‑810H durability for bumps and temperature changes. ​ Pros, cons, and who it’s for Pros ​ Premium, comfortable design with durable sapphire glass and IP68/5ATM ratings. Bright AMOLED display that’s easy to read outdoors. Strong health and fitness suite, accurate GPS, and robust sleep tracking. Smooth performance with Wear OS, Google apps, and large app ecosystem. Deep integration and Galaxy AI insights if you use a Samsung phone. Cons Battery life is only average; heavy users may need daily or mid‑day charging. Best experience is with Samsung phones; on other Androids, it’s good but slightly less seamless. Not ideal for multi‑day hikes or very long endurance sports without frequent charging.

If you buy anything from Best Buy, this is almost a must-have plan. I've had the misfortune of devices failing after a year or more, and it has saved me far more than it costs year after year. It used to cost less, but it's still worth it after the increased price. If they don't repair the item in-house, which would be fine with me, they will issue a refund on a gift card for your purchase price, less a deductible ($50 in my case recently). It was no hassle, and the Best Buy team was friendly and took care of it in mere minutes. I've been a long-time member, and I will continue to be as long as there's a Best Buy near me. By the way, if an Apple product is purchased from Best Buy, the coverage is actually AppleCare, which I prefer. After two years of protection, they even give you the option of continuing protection for a mere nominal monthly fee—even with AppleCare. AppleCare alone has saved me several thousands over the years, and I wouldn't buy an Apple product without it, so buying an Apple product on sale from Best Buy, with AppleCare included at no additional cost, is a no-brainer.

I’ve had a great experience with Best Buy’s protection plan. The biggest benefit for me is the peace of mind—pretty much everything I buy is covered, which makes it a no-brainer when purchasing electronics. Whether it’s accidental damage, performance issues, or just something not working as expected, the coverage takes the stress out of ownership. What I really appreciate is how straightforward the process is. When something goes wrong, I don’t feel like I’m jumping through hoops to get help. The support is accessible, and resolutions have been fair and efficient in my experience. If you’re someone who invests in tech regularly, having that blanket of protection across your purchases adds real value. It turns what could be frustrating situations into manageable ones, and that alone makes it worth it for me.

Amazing security, that I've had to use more than I would of thought. Each time Best Buy has proven their worth as a valued retail option for my electronics. Buy for the included Apple Care+ - which will save you a lot of money over the usual routes of getting additional coverage per device, and stay for the added the protection you didn't know you wanted for just about everything else in the store. No joke, Total Tech has been the biggest reason I search Best Buy first for my purchases before looking anywhere else!