Customer Ratings & Reviews

Not sure why bby allows or ask me leave review for protection plan multiple times, but here is copy and paste of my previous review of it. As long time bby customer, I always purchased product protectation plan. And now being total tech member, I feel even comfier buying products from bby since even small items comes with 2 years.

The benefits alone are worth every penny! Thank you best buy.

Profuct works as expected and easy toadd to my system

Easy for use and my home look very clean Love it !

The Best Buy protection product is great if you buy a decent amount of items from them that need an extra warranty.

This product is amazing I highly recommend it to everyone!

Sony is the only systems I buy last a lifetime and Best Buy has the best stuff on sale

I love the fact that you can pay extra for a extended warranty and then take it in and they will look at it same day

Online purchasing was a great experience and made it easy. I went through my day and dint have to worry about going to the store. Order was shipped to my home.

Protection Plan is really worth the money . Would highly recommended just for the warranty and exchanges alone .

I highly recommend this service plan! Anytime there is even the smallest issue, that for me fortunately has turned out to not really even be an issue, the Geek Squad team has been helpful, patient , and willing to take the time to explain in easy terms what’s going on. Thank you so much, you are appreciated!

Great employees very knowledgeable. We're happy to help anyone

I have this plan as a Total/Total Tech member and it is absolutely worth it for the added piece of mind. It was very helpful recently when my Ice Maker stopped working and I was able to get store credit to apply towards a new one.

I hope that everyone uses this option! It is truly invaluable, as we all could use additional protection and with Best Buy standing behind this option makes it invaluable.

Good plan to extend individual product warranties beyond the normal manufacturer warranty. If you plan to purchase multiple products, this is a good deal.

I've been a Best But smart plan member for a while and it's saved me way more than the cost. Absolute must have.

Phenomenal value, best customer service!. 10/10 recommend

Having the Geek Squad protection gives us a piece of mind. We have taken our computer back as well as other items and we had great support in getting us back up and running. Highly recommend.

Very reliable with how they will replace the items and or try to match it

if you review things like this you get an additional 25 rewards points, so i think thats worth it. the 24 months came with my purchase because i am a total tech member. the one thing i dont like about total tech is that you can only use a certain amount of protections before you are ineligible for some reason.