Customer Ratings & Reviews

Having the Geek Squad protection gives us a piece of mind. We have taken our computer back as well as other items and we had great support in getting us back up and running. Highly recommend.

Worth getting the protection since sometimes the products stop working in a couple of months

A most needed buy that you will not regret for doing so… It’s always a good idea to have one in place for those unexpected mishaps that happen to come along unvited.

One of the best ways to protect your Best Buy purchases. The GEEK Squad has dealt with problems that have come up and they have transferred my info from one pc to another, allowing me to "retire" the older one. Excellent service personnel with the knowledge and expertise to deal with all of my problems.

Great service i ahve return items bwfore within warranty period and i love the no hassle process.

I am a TotalTech member…. Well worth it for me. Highly recommend for all electronic purchases.

It's a protection plan with great value. Peace of mind if I ever need it

It is really great knowing you have protection on your devices. Highly recommend.

Good sound. Good quality satisfied and recomended

Is great, you have more time to use the products to see if they are a right fit for individuals. You have more than just a few weeks to test out your devices.

So glad I have the best buy total care. Well worth the money. They provide great sevice every time i call. They were amazing at getting TV mounted and set up.

Protection from Best Buy a a great peace of mine knowing that whatever goes wrong you are always protected by well qualified members

I hope that everyone uses this option! It is truly invaluable, as we all could use additional protection and with Best Buy standing behind this option makes it invaluable.

I love Best Buy's protection plan.You never have any issues

24 month coverage, simple and easy to use for any items.

It is an exceptional and very dynamic product to be able to play like a pro player

We feel better knowing we have protection on the product

Online purchasing was a great experience and made it easy. I went through my day and dint have to worry about going to the store. Order was shipped to my home.

[Employee of bestbuy] These headphones have a great bass to them and the app is very effective and uses personalized listening which works quite well

Been shopping from Best Buy for a long time, definitely worth its value. I love seeing the member deals and the extended warranties, pays for the membership. Having free delivery and installation is also a great perk!