Customer Ratings & Reviews

Long lasting, bone conduction, water resistant, Problem with use...Best Buy salesperson went to the display handed me a new one and said it shouldn't have failed...Very happy with coverage and prompt, no hassle service.

This air fryer is so awesome. It satisfies all my baked, fried, and reheating needs. The dual trays are a plus. To be able to cook 2 things simultaneously, yet on different settings and times in one system makes life so easy. And the clean up is so easy!

I left a review on google as well for the outstanding service i received. I'm super happy with the geek squad at this location. My pc was running hot. I purchased an aio pump cooler kraken 120 to install myself, which I quickly realized I had no business doing. Took it to geek squad mon night found out that cooler wouldn't fit. They got me the right cooler/case for my needs and still had it finished by Weds night. Before, my pc was hitting 100°c running premiere pro, playing battlefield, and even minecraft with high-resolution texture packs. Last night, I loaded the cpu trying to get it hot and couldn't get it above 45°c.. wow I couldn't be happier. Special thanks to Iran, the service you provided, and the extra time you took to help look up parts and explain the issues. Thank you, Mahommed, for the service/ communication and for doing such a clean job on my pc. I will definitely be taking my cpu there for future upgrades/repairs and would absolutely recommend their services to friends and family.

The Monthly Best Buy Protection plan gave me peace of mind knowing my device is covered beyond the manufacturer’s warranty. The sign-up process was quick and easy at checkout. I like having protection for accidental damage and unexpected repairs. Filing a claim was straightforward and didn’t take much time. The monthly cost feels reasonable compared to potential repair expenses. Overall, it’s a convenient way to protect my purchase and avoid costly surprises.

I bought the Samsung Galaxy Watch 7 40mm and it exceeded my expectations. The aluminum build feels premium, and the cream color looks classy. The display is sharp and bright even outdoors. Fitness and health features like sleep tracking, heart rate monitoring, and activity tracking are very accurate. Notifications, calls, and apps work smoothly with no lag. Battery life comfortably lasts a full day, and charging is quick. This watch is perfect for both fitness and daily productivity. Very happy with my purchase!

Pros: Potentially lowers long-term replacement/repair costs Extends warranty coverage (often by about 24 months) Provides a structured claims process and replacement options Cons: Coverage terms, deductibles, and exclusions vary by plan Not all incidents may be covered; read the fine print Claims processing times can affect downtime Recommendation: Consider a protection plan for equipment with high reliability or critical uptime requirements, and ensure terms align with your usage, budget, and downtime tolerance.

Absolutely love this protection plan. I've used it a few times on products purchased at Best Buy and others, and the repairs have been spot on. Great plan.

We bought this protection and have really benefited from the coverage it provides. Every new product you purchase is protected!! Really helps as a safety net and encourages new purchases :)

I absolutely consider Best Buy Protection a must-have for every single purchase I make. There is not a product that offers protection that I don't add to my cart. In my experience, it's not just an extended warranty—it's genuine peace of mind. Knowing that my investment is covered against accidents, power surges, and wear and tear, often beyond the manufacturer's limited warranty, makes the purchase feel complete. If you value your tech and want the assurance that Geek Squad has your back when something goes wrong, this protection plan is essential. Highly recommend never skipping it!

If you are a tech person who somone who wants higher tier home goods get best buy total membership ive used it countless times and returned items no questions asked and service is impeccable

Ive been getting a lot of stuff on best buy and they have been really helpful on the protection plan on my devices ive recently change my phone due to not working properly and having the prtection plan has been really easy and helpful know i always make sure i get the protection plan for every item electronic i get.

This is by far the best thing I have ever Bought at Best Buy. Especially dealing with gaming electronics. The products tend to malfunction overtime, and having this ease of mind that I can come back into the store and get a replacement or store credit (if after standard return policy) is such a nice relief. Otherwise you would just be out of your money. As long as you buy enough product, usually 2-4 products, this is very much worth the yearly price point.

My piece of mind knowing I have multiple things covered by this plan was worth the yearly price, which wasn’t that bad in the first place. Can’t go wrong with the protection plan

Life is made up of emotions and daily challenges. The fewer worries we carry, the lighter our everyday life becomes. Having a Best Buy membership offers added peace of mind, especially when an issue arises with one of our products. Knowing there is support and coverage in place reduces stress and brings a greater sense of security. It is worth it.

The Best Buy Protection plan has been a solid choice for me. It takes away all the stress of worrying about accidents, defects, or unexpected issues with my devices. What I like most is how simple the process is—no complicated steps and no surprises. If something goes wrong, Best Buy handles it quickly and professionally. For the price, the coverage is definitely worth it, especially for electronics I use every day. It gives me confidence knowing I’m protected and won’t have to pay out of pocket later. Highly recommend adding it for important purchases.

The Best Buy Protection Plan isn’t required, but if you buy expensive devices or items used daily — it can be a smart way to protect your investment. It gives you extra coverage beyond the standard warranty, can save money on repairs, and offers peace of mind knowing you won’t be stuck with a big bill if something goes wrong.

The Best Buy Protection plan has been a solid value. It’s straightforward, easy to use, and gives real peace of mind when buying electronics. Knowing repairs or replacements are covered without hassle makes the purchase feel much safer. Customer service has been helpful and the process is clear, which is exactly what you want from a protection plan. Overall, it’s been worth it.

Best rewards program there is. You will get 2 years of product protection as a Best Buy Total member plus other special discounts & free shipping! Well worth the investment!

I’ve used this several times now and it was been great. I would warn that there is usually a $30-35 replacement charge if they don’t have the same product, but not a big deal for large purchase items.

It really pays for itself I get protection for all of my stuff, but honestly, I get the total protection and that thing pays for itself