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Customer reviews

Rating 4.8 out of 5 stars with 7690 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 7,690 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s pretty amazing that I get up to 2 years additional protection at no cost thanks to Best Buy total. If anything goes wrong, I can exchange my product with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is going to use it & his freind recomended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting. I have had to use it a couple of times and never had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership GeekSquad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice benefits and always great service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST IN CLASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best customer service. I have been a member more than 5 years & really happy with product & level of support i get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it going

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection of service this has. Will always be a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my total tech until they took away the free installation and free removal of the old products. Now the extra year on the warranty is nice but not that great of a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheat code

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and I put it on every item I buy. Best way to buy open-box at a discount in-person and online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of this is great. 1 yearly price and covers all you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 free years of protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free protection for 2 years is a great bonus of TTS. Before I had TTS I would purchase the extended protection on my electronics and appliance purchases, now it is included at no charge. The oy catch if there is one, is it is only in effect while ypu have YTS active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why everyone doesn't get the Best Buy protection. I use my Best Buy Total and have peace of mind that all my Best Buy products are covered. Couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick prompt and straight to the point wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total tech. We buy everything from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed my protection on my Kitchen Aid diswasher. I love it and the dishes and glasses come out stopless. The heat element sanitation is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Business Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Best Buy and My Total Membership!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for extended protection. I have not used this service, but I did have to call on Best Buy a few years ago when my fridge went out, and they honored thier contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection has always been a very handy thing to have and they have always been very understanding and accomeating when it comes to returns or replacements for faulty/broken products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the worth. This deal goes to great length and makes it so you buy all your electronics from Best Buy and receive great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-Free Exchange!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had some issues with the carpet cleaner not functioning as expected, but the exchange process was exceptionally smooth and hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game for switch?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will probably end up being one of, if not the top game of the OG Nintendo switch generation. Pretty sweet stuff included, probably one of the few collectors edition worth getting lately.

    I would recommend this to a friend