Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 7598 reviews
(7,598 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
This Keyboard is great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had and tried a ton of keyboards including making a few. This is one of the best that I have used. I love the design and the features it has and the keys feel great to type on
I would recommend this to a friendRated 5 out of 5 stars
No Brainer - get this with your products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for protection. On some items, it's dumb to not add it. If the item is wearable, then you'll end up dropping it, which means that eventually it will break. This is a no brainer.
I would recommend this to a friendRated 5 out of 5 stars
Thankful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although ive had my misunderstanding with some bestbuy employees, the only Best buy located in Port Arthur Texas has always helped me in every possible way. For that i thank that team.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good thing for sure I enjoyed the service but it’s just super expensive for people and myself so I didn’t re purchase again. I would love it but to much now if someone can lower price or help I will get it. I have a lot of stuff from them
I would recommend this to a friendRated 5 out of 5 stars
10/10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I really like about this protection plan is how easy it is. No complicated forms, no arguing with customer service—just straightforward coverage. I had a small issue with a controller, brought it in, and they took care of it immediately. The monthly cost is super reasonable and it gives me peace of mind, especially for electronics I use every day. Definitely worth having.
I would recommend this to a friendRated 5 out of 5 stars
Master Referral
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoed my Total membership so much over the years that I have constantly referred others to take the same advantage and headache relief. We now have three in our family.
I would recommend this to a friendRated 5 out of 5 stars
Great Air Purifier for the Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I run the unit on auto mode and monitor it through the app. So far, air feels pretty clean. App says air quality is excellent. So quiet on the lower fan speeds. You hear it on the high speed. Wasn't thinking it was doing much until I was frying on the stove - unit automatically went to high mode to clear the air. Unit is lightweight. Recommend placing it where air can circulate around it. I have this unit in my living room near the kitchen. Have not replaced filter yet, but it's been running on auto for two months now and the filter life is still strong (but tbh it hasn't been working too hard, air is kept clean). Sometimes when I run the air fryer the air quality dips and this unit takes care of it! Can clear smells fairly fast. Cooking fish, it cleaned air in about 30 minutes. I did check my sq. footage to make sure I was buying the correct Blueair model. Overall pleased with the product! I originally bought this for allergies, and I think it is helping. Eye opener on how the air quality dips when using some kitchen appliances.
I would recommend this to a friendRated 5 out of 5 stars
Happy client
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in the automotive industry and see people without warranties get burnt all the time. I would not be without one. This plan made it easy to cover all of my Best Buy purchases. Love the ease of it!
I would recommend this to a friendRated 5 out of 5 stars
Seamless phone exchange!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to use my protection plan when my s24 ultra began having cellular issues almost a year and a half later, and apart from a deductible I needed to pay, I was going to receive a completely new phone. Granted, it was going to be the same model but if for $100 I'm able to get a complete replacement, that's worth every penny especially as a total tech member. On top of that, Best buy was going to give me an entire month to do a data transfer before shipping out the old phone. You really can't beat that sort of security
I would recommend this to a friendRated 4 out of 5 stars
Best turtle beach headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this headset for over 2 years. I have been overall happy with this headset. It is heavy and took a but to get used to. It seems to lose the voice chat/game volume setting setting from time to time. To fix this you must open the app and readjust. The sound is great! With the benefit of an graphic equalizer in the app. This headset will get LOUD i have only used turtle beach headsets since i started gaming in 2010. This model is well made, shows very little signs of aging and no damage. The headband is metal . Well made i think. Expensive but worth it, in my opinion.
I would recommend this to a friendRated 5 out of 5 stars
Best thing ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the Best Buy Protection and honestly, it gives me peace of mind. Knowing that my device is covered for accidental damage or unexpected issues makes the purchase feel safer. The process to sign up was easy and the coverage is clearly explained. I like feeling confident that if anything happens, I won’t have to pay a huge repair bill. Definitely worth it, especially for expensive electronics.
I would recommend this to a friendRated 5 out of 5 stars
Don't leave the store without it on important tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been getting the protection on important items since before there was the Total Membership, especially on important items. It is also why I prefer Best Buy for buying tech. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have never really had to use it. But it gives us peace of mind. Services that we have received from the "Geek Squad" have always been great. Once you introduce your need they stay with you until the problem is fixed!
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall: Best Buy's monthly protection plan offers decent peace of mind for your tech purchases, but it comes with a few caveats to consider before subscribing. Pros: Flexibility: The monthly subscription model allows you to cancel anytime, unlike traditional extended warranties that lock you in for years. Coverage: The plan covers a wide range of issues, including accidental damage, mechanical failures, and power surges. Convenience: Filing a claim is relatively straightforward, and you have the option of in-store or mail-in repairs. Cons: Cost: The monthly fees can add up over time, potentially exceeding the cost of a one-time extended warranty or even a repair. Exclusions: The plan has some notable exclusions, such as loss, theft, and intentional damage. Deductibles: Depending on the product and type of damage, you may have to pay a deductible for repairs or replacements. Recommendation: Consider the Product: If you're buying an expensive or accident-prone item, the monthly protection plan may be worthwhile for the added peace of mind. Calculate the Cost: Compare the total cost of the monthly plan over the expected product lifespan to the cost of a one-time extended warranty or potential repairs. Read the Fine Print: Carefully review the plan's terms and conditions to understand the coverage, exclusions, and deductible amounts. Bottom Line: Best Buy's monthly protection plan is a decent option for those who want flexible coverage for their tech purchases. However, it's essential to weigh the costs and benefits carefully and consider alternative options like self-insuring or manufacturer warranties before committing.
I would recommend this to a friendRated 5 out of 5 stars
Be protected on your items
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you are buy your protection plan everything you buy and break you can bring it back and get a replacement
I would recommend this to a friendRated 5 out of 5 stars
Best Decision!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting Best Buy Total plus was the best decision we could of ever made. Gives us more time to return/exhange if we need it. An we've had to a few times and it was hassle free, no questions asked! Also love all the perks it comes with!
I would recommend this to a friendRated 5 out of 5 stars
Insignia Microwave 1.1 Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my Best Buy Protection on Insignia 1.1 Cu . Ft. Countertop Microwave - Black cook and heat food so good I got this for a nice price. Model: NS-MW11BK5
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do like my protection plan that I have with total tech with Best Buy. They’re really good at helping you if you have any issues with anything that you have bought from Best Buy thank you so much Best Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Total membership smashes extra hard.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The total membership smashes!!! It has saved me all the scarcb. And freecreturns on select purchases means I get to test drive big screens and get a new one every 3 months. Shot the will even come pick it up and hand the new one,
I would recommend this to a friendRated 5 out of 5 stars
Servicing the customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what I would do without my Best Buy protection plan. It’s always nice to know that I have a warranty for a longer duration of time. If your luck is anything like mine anything could go wrong. So having that protection even if I may not need it helps put me at ease. Plus you have all the other added perks aside from a longer warranty duration.
I would recommend this to a friend
