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Customer reviews

Rating 4.8 out of 5 stars with 7599 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,599 reviews
  • Rated 5 out of 5 stars

    Servicing the customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I would do without my Best Buy protection plan. It’s always nice to know that I have a warranty for a longer duration of time. If your luck is anything like mine anything could go wrong. So having that protection even if I may not need it helps put me at ease. Plus you have all the other added perks aside from a longer warranty duration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly Best Buy Protection is easy to add and gives peace of mind in case something goes wrong. Setup was straightforward, pricing is reasonable, and it’s nice knowing repairs or replacements are covered without hassle. Worth it for expensive gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully l if you want to upgrade or get something fixed. When they go remotely into my laptop, they always go a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Best Buy total protection. It’s really nice that you can link it with a card and then it’s always taken care of. It covers everything that you buy. They’re very nice. They’re very polite to help you get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely live best buy. I wouldn't even think of buying any type of electronics anywhere but here. Great headphones as well. The sound quality is amazingly clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all of my electronics from Best Buy because of this protection plan. I even tell my family members about the plan and encourage them to do the same. Best Buy has the best protection plan, and it is worth every penny. No other retailer can beat this plan as far as I am concerned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy electronics from anywhere else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Best Buy total tech membership many of times give you peace of mind. They stand behind there warranty even if the manufacturer doesn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I keep renewing every year , so worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for years now. I buy a a lot of Apple products. The Apple products get the AppleCare plus care plan which is great because it covers your iPhones iPads and your MacBook accessories for two years and I have had a few phones that I’ve had to get replaced and I’ve had a screen on a computer. I’ve had to get replaced and this coverage totally protects you with it. Also, any other electronics like PlayStation five controllers or Nintendo switch control controller sometimes get stuck or the controller swamp function properly anymore you can get these replaced with this plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect my product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a total member I get it on everything. I would never buy a product without putting protection on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member with Best Buy for several years, and I cannot express how important and supportive they have been to me. With many different problems that they were able to solve quickly whether it was in store or geek squad they have not shined all the rest. Best Buy is where I get all of my electronics and appliances from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth every penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pretty much pays for it self, having the peice of mind that everything you buy at BB is covered. It just plain awesome! We just renewed it for this year. From game controlers to TV’s and everything in between!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a MUST- HAVE is your hand children or pets. Or if you are just rough on your own great..... has saved me at least 10 times the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Safety Net for Everyday Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this plan because I use my device daily and didn’t want to take chances. It offers peace of mind without a big upfront cost. The monthly format makes it convenient and flexible. I’m glad I went with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay covered stay happy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just continue to pay your Best Buy protection plan always and your always covered with everything you purchase at bestbuy basically no questions asked if it failed it's get a brand new one your always covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is A Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks supporting the BB Protection are above board! The service was superb! I needed technical information and they spoke of personal experience as well technical specific information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the best buy protection. It keeps my mind at ease knowing i have a little extra warranty on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have total tech on most of our household electronics & phones. Have been using this for years & am very happy with the service. It is well worth the price for the annual fee. I have had a few instances when I needed to use my protection plan. Since electronics can be expensive I was so glad I had the total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage and excellent customer support. My device needed service and Best Buy made the whole process easy. Only small wait time, but worth it for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a tech enthusiast like me, you understand the importance of protecting your valuable electronics against unforeseen accidents and malfunctions. Best Buy's Monthly Protection Plan offers comprehensive coverage that brings peace of mind to your tech investment. Here's why I highly recommend this protection plan: First and foremost, Best Buy's Monthly Protection Plan provides an extensive range of coverage options. Whether you've purchased a new smartphone, laptop, television, or any other eligible device from Best Buy, this plan has you covered. It safeguards your investment against accidental damage, liquid spills, power surges, and even normal wear and tear. With this plan, you can enjoy your devices worry-free, knowing that you're protected against unexpected mishaps. One of the standout features of Best Buy's Monthly Protection Plan is its flexibility. Unlike many extended warranty plans, this protection plan allows you to pay on a monthly basis, offering convenience and affordability. Instead of paying a lump sum upfront, you can budget your expenses by spreading the cost over time. This flexibility makes it easier for individuals who want to protect their devices without straining their finances. Another notable advantage of this protection plan is its ease of use. Best Buy's customer service is renowned for its efficiency and professionalism. Should an issue arise with your covered device, filing a claim is a straightforward process. You can reach out to the dedicated support team via phone, online chat, or in-store, and they will guide you through the claim process promptly. Their knowledgeable representatives are always ready to assist you and provide the necessary support. Additionally, Best Buy's Monthly Protection Plan offers quick and reliable repairs. In the unfortunate event that your device requires servicing, you can take advantage of Best Buy's extensive network of authorized repair centers. These centers employ skilled technicians who specialize in repairing the covered devices. You can rest assured that your device will receive the attention it deserves, and the repairs will be carried out efficiently and professionally. Furthermore, Best Buy's Monthly Protection Plan provides a significant value proposition. When compared to the cost of potential repairs or replacements without coverage, the monthly fee for this plan is relatively affordable. It helps you avoid unexpected out-of-pocket expenses, providing financial security in case of unforeseen circumstances. This cost-effective solution ensures that you can enjoy your tech devices worry-free, knowing that you have reliable protection in place. In conclusion, Best Buy's Monthly Protection Plan is an excellent choice for anyone seeking comprehensive coverage for their tech investments. With its wide range of coverage options, flexible payment structure, responsive customer service, quick repair services, and overall value for money, this protection plan stands out as a reliable and convenient solution. Whether you're purchasing a new device or looking to extend protection for an existing one, I highly recommend considering Best Buy's Monthly Protection Plan to safeguard your tech devices and enjoy a worry-free ownership experience. Please note that specific terms, conditions, and coverage details may vary. It's advisable to carefully review the terms and limitations of the protection plan before making a purchase to ensure it aligns with your specific needs and preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this protection plan we've had to use it a few times and were thankful we had it. Will always purchase it now.

    I would recommend this to a friend