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Customer reviews

Rating 4.8 out of 5 stars with 7695 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 7,695 reviews
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better value for the money. Best Buy is leagues ahead of other vendors with their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use the process to repair or replace a damaged item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a great purchase. Haven't had to use it yet and honestly, hope I'll never have to. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal in Town!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal in town! Best Buy replaces the product if it's defective or gets broken!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We saved over 3 times the cost of this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free delivery, in store tuneups, and quick repairs and returns make this a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is worth it! As much bad luck as i have with my own problems and sometimes unfortunate luck with how great a product is this is worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service always. I recommend coming here over Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Balance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and good prices that beats other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My super..!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m never surprised for my purchase into Best Buy, because your the best in town. Feel me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind if you make a lot of purchases at BB. The deductible outside of the manufacturer's warranty isn't that bad for high $ items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta protect what you love love having the protection plan on all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is a Must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I’d do without the peace of mind that comes with Best Buy’s warranty offers. They’re definitely worth the investment and will save you a lot of money. Also, Beat Buy has amazing customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Geek Star

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal greek squad member and what I like the most about the contract is every item you buy is automatically insured...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with Best Buy, your personal is awesome and the online store is very well designed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy to have this type of insurance. I’ve use it twice and it’s very worthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to get this!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell everyone to get it because it’s worth it! I make sure to buy all of my appliances at Best Buy so I can add them to my protection plan because life happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had geek squad for 10 years and when I had to switch to total tech I wasn't sure about this but thus far, I don't have any complaints. One benefit is I don't have to purchase this with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been terrific with repairing and replacing parts (especially controllers).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price of total tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best protection plans I have ever used. I love the way Best Buy handles items returned with the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Monthly Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case anything happens with my new appliance.

    I would recommend this to a friend