Customer Ratings & Reviews

I was hesitant to buy the protection. As the employee advised to get it I wasn’t to sure about it. I gave it a try anyway and glad I did. The service is great and it do so so much more for you . Not only that the automatic extended warranty on all your stuff you buy from best was a bonus on top of the icing. I would totally recommend this to anyone cause it so worth it.

The service always seems to pay for itself. Recently, my wife and I experienced laptop issues. We took both into Best Buy and got the repairs covered (I had to buy a new battery for my laptop). Service included diagnostics, check for malware, etc. and would have exceeded the cost of the protection. Quick, quality service.

Yes it's great that's use have protection to purchase bc sometimes you don't know where to take the products to get fix

I like Best buy a lot. They always come through I'm a member and I get all my home electronics with them. They always treat me great

Best Buy Protection provides you the assurance and security on your purchases. The extended warranty coverage protects your investments and the customer service experience is best in class. Highly recommend!

Having total tech I find myself asking "does best buy carry this?" Just so I can buy from here and have the protection plans. Phones? All of them from best buy for the apple care. Tvs? Duh! Legos? Of course! Even though theres nothing to protect lol

My intention was to take my personal work laptop taken care of because of malware. I told them wipe it clean so i an start from scratch just make it go away because i have work remote from home on Tuesday. They wiped it and it started working as if it was brand new. I was advised to purchase the $175 membership because it would be cheaper for what they needed to do and i would be covered any time this would happen again in the future. 3 weeks later it started again. Made a simple appointment online through my app and dropped it off for round two. Glad for this membership because i brought it in for free and it was taken care of quickly because it was covered with the membership. The deals i get and the coverage is worth it.

I LOVE BEST BUY PROTECTION MUST HAVE IF YOU ASK ME. ANY ISSUES WITH YOUR DEVICE WILL BE PROTECTED BY THE Plan. Good for replacement remotes, defects ect...

One of the reasons I purchased my Mac from Best Buy is the Geek Squad support. Always works for me and is seemless.

I recently signed up for the monthly Best Buy protection plan, and I’ve been using it for about two months now. So far, it’s been a great experience. Knowing that my product is covered in case of accidental damage or issues gives me real peace of mind—especially for tech purchases that I rely on daily. The flexibility of the monthly plan is perfect for someone like me who doesn’t always want to commit to a long-term warranty upfront. It’s affordable, easy to manage, and can be canceled at any time, which makes it super convenient. Thankfully, I haven’t had to file a claim yet, but just having the coverage in place adds an extra layer of confidence. Definitely a smart option for anyone who wants a bit more security with their new devices.

Way better than the price point traditional blenders we'd buy. The smoothy blade/cups are a great addition. This thing makes great smoothies, and 18 months later doesn't seem much duller. I like Ninja products and have a coffee pot also which I'd say is at least as good as the other $100 drip pots I've had.

This covers multiple devices all at the same time we find it to be a great value

For certain products, the BBY Product Protection Plan pays for itself by just having the peace of mind that you can get a brand new item, if something happens to it.

I got this just in case because I made a big purchase. Little did I know that I would need it on a small purchase I made after. It was a quick and easy exchange process. I completely recommend this!

This protection plan for me has more than paid for itself. The Geek squad and the employees at Best Buy, have been wonderful to deal with. They are knowledgable and very helpful. Never felt like they were trying to sell me something on the contrary they seem to care about what your needs are. If you are needing to buy appliances, computers and or need help with installation, free installation of new appliances, instructions or fixing something, this is a great Protection plan.

If you don't know now you do...sign up to be a Total Tech Member, NOW! Just make sure you mention my name when you do. 3 things in life are certain, death, taxes, and total tech protection!

The most efficient price and very good through Best Buy anytime to get warranty it really helps through the years if you have something that breaks down and you know you've got great warranty through Best Buy.

Best buy protection plan is definitely worth it. Staff is friendly and supportive. No hassle and they work things out the best way possible for you.

As a tech-savvy individual who values the safety and longevity of my electronic investments, I recently decided to purchase a laptop protection plan for my beloved laptop. Having had previous unfortunate experiences with unexpected hardware failures and accidents, I was eager to secure my device and shield myself from potential repair costs. After extensive research, I opted for a comprehensive protection plan, and I am delighted to share my experience with you. Coverage: The protection plan covers a wide array of issues, from accidental damage such as spills, drops, and cracked screens to hardware malfunctions and breakdowns beyond the manufacturer's warranty period. Knowing that my laptop is safeguarded against such mishaps brings immense peace of mind. Hassle-Free Claims Process: One of the most crucial aspects of any protection plan is the claims process. In this regard, the laptop protection plan has exceeded my expectations. Filing a claim was a straightforward process, and the customer support team was prompt, professional, and empathetic throughout the entire process. I received timely updates on my claim's status, and my laptop was repaired swiftly, allowing me to get back to work without significant interruptions. Value for Money: Initially, I was hesitant about investing in a protection plan, but considering the potential costs of repairing or replacing my laptop, the plan's price seemed reasonable. As luck would have it, I experienced an accidental drop just a few months into my plan, and the cost of the repair would have been considerably higher than what I paid for the entire protection plan. Needless to say, it has already proven to be worth every penny. Extended Warranty Benefits: The additional warranty period offered by the protection plan is another notable advantage. It ensures that my laptop is protected well beyond the standard manufacturer's warranty, which brings confidence in the longevity of my device. 24/7 Tech Support: The laptop protection plan comes with round-the-clock technical support, and it has been a lifesaver on several occasions. Whether I encountered a minor software glitch or needed assistance with optimizing my laptop's performance, the support team was always readily available and eager to help. Transferable Coverage: Knowing that the protection plan is transferable to a new owner should I decide to sell my laptop is an added benefit. It adds value to my device and makes it a more attractive option for potential buyers. Overall, I can confidently say that the laptop protection plan I opted for has been a game-changer. It provides an unmatched sense of security, and I no longer fret over potential accidents or unexpected hardware failures. The peace of mind I have gained from this plan is invaluable, and I wholeheartedly recommend it to anyone who wants to safeguard their laptop investment.

I have to say, the Best Buy Protection Plan has been one of the best add-ons I’ve ever purchased. It gives me real peace of mind knowing that my electronics are covered in case anything unexpected happens. Whether it’s accidental damage, hardware failure, or just general wear and tear, Best Buy really stands behind their coverage.