Customer Ratings & Reviews

Had recently purchased a laptop that was not working as it should. This feature allowed me to upgrade without purchasing a new computer.

This protection program is a great purchase. With all that it covers I am amazed at the price

I haven’t had to use it but I enjoy the piece of mind

I love this support program because it was easy to make appointment for service and have no problem checking it in and the member just checks my account and breaks down the problem. Did not have to pay anything just

It is always good to have a Protection Plan with electronic items. I am so glad that it is there as long as we have Total Tech Membership. Absolutely necessary for computers.

Best Buy always stands behind yheir products with a hassle free exchange if necessary. I dont shop anywhere else for electronics and more.

Cabt beat free protection. And i had to use it and was super easy

Great having the peace of mind when any issue comes up. Our most recent involved a holiday appliance repair. Matt (geek squad), Will(in home sales) were fantastic in getting us back up and running to host holiday.

The total Teck membership pays for itself many times over if you buy much technology. The no cost two year extended warranty you get if you keep the membership active is great!

The protection is excellent i was able to use for my TV that stopped working and only paid a small co-pay to replace my TV

Extra Discounts, Free Delivery and Installation, automatic warranty on all purchases, and extra bonus points!! Ill keep this going!!!

I pretty much by all my electronics from best buy. I have saved well over a thousand dollars in warranty fees thanks to my membership

Great warranty plan on my products love the fact you do not have to buy a warranty with each item you buy

Always good to have protection, Take it to geek squad and they will replace the coffee maker.

Love the warranty that they offer. That’s is why I will continue to be a total tech member

I'm not usually the type of person that buys protection plans. However, in this case it's well worth it. If the products stops working. I'm able to return the item without any hassles.

Webroot had been protecting several devices in my household for quite a while. No complaints from me nor other family members; so, I'm confident it's doing its job.

This is what you need to protect your products. I’m buying only at Best Buy bec of the protection for 2 years. This is life saver

Awesome. Really worth it. Except the app doesn’t show me what I’m reviewing so I have no idea what this is for. Otherwise, totally great.

When you make a big purchase its nice knowing that best buy has your back and will help with any issues.