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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7404 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 7,404 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection plan is so great, I haven’t had to use it yet but it’s awesome to have a warranty that lasts longer than the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this for my products so when they offered the yearly membership for anything purchased it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bingo man

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was just what I needed to bring some happiness to my holiday weekend. And for the next new year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dollar for dollar great warranty protection no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is typically great, and they do not try to wiggle their way out of coverage if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Monthly Protection Plan has been an absolute lifesaver for me when it comes to safeguarding my valuable tech purchases. This protection plan offers comprehensive coverage and has provided me with peace of mind knowing that my products are protected against unexpected mishaps. First and foremost, the coverage provided by the Best Buy Monthly Protection Plan is outstanding. It offers protection against accidental damage, mechanical breakdowns, and even normal wear and tear. Whether it's a cracked screen, a malfunctioning component, or any unforeseen issues, this plan has me covered. The flexibility of the monthly payment option is a standout feature of this protection plan. Instead of paying for the entire coverage upfront, I can spread the cost over a period of up to 24 months. This allows me to budget more effectively and makes the plan more accessible and affordable. I have found the claims process to be incredibly smooth and hassle-free. Whenever I've needed to file a claim, the Best Buy team has been responsive and helpful. They guided me through the process, answered all my questions, and ensured that my claim was handled efficiently. The prompt repair or replacement service provided by the protection plan is truly impressive. In instances where my covered product needed repair, Best Buy arranged for the necessary service quickly, minimizing any downtime. When a repair was not possible, they promptly replaced the product, ensuring that I was back up and running in no time. One of the aspects I appreciate the most about the Best Buy Monthly Protection Plan is the added convenience it brings. The plan covers products both in-store and online, so I have peace of mind regardless of where I made my purchase. Additionally, the plan is transferable, which is great if I decide to sell or gift my product. Lastly, I must mention the exceptional customer service provided by Best Buy. Their knowledgeable and friendly staff have consistently gone above and beyond to assist me with any inquiries or concerns related to my protection plan. Their commitment to customer satisfaction is evident in every interaction. In conclusion, the Best Buy Monthly Protection Plan is a fantastic investment for anyone looking to protect their valuable tech purchases. With its comprehensive coverage, flexible payment options, smooth claims process, and prompt repair or replacement service, it has provided me with invaluable peace of mind. If you want to safeguard your tech investments and avoid unexpected expenses, I highly recommend considering the Best Buy Monthly Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for my products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue with any product. It covers almost everything. I always buy this for anything above $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my DIL so we could game together and chat. I've got the same one - had it for many years. Works great with my Playstation consoles and my PC or laptop. Basically, anything that has a USB port for you to plug in the dongle seems to work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total what!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy 24-month protection plan is a lifesaver—easy, stress-free, and totally worth it for the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership perk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use but as everything else with my Best Buy membership I'm sure it will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is a must! This is a great service to have on those expensive devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality! Just what we had hoped for. We use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coverage that Best Buy offers to they're customers. Extended coverage: The plans typically extend the warranty period, giving you additional protection against defects and malfunctions that may occur after the manufacturer's warranty expires. Accidental damage coverage: Many protection plans cover accidental damage, such as drops, spills, and cracked screens. This can be particularly helpful for portable devices like smartphones and tablets. Convenient repairs and replacements: If your covered product needs repair, Best Buy aims to provide a hassle-free experience by offering quick and easy access to authorized service centers or in-store repairs. In some cases, they may also offer replacements if your device cannot be repaired. Peace of mind: Having a protection plan can provide peace of mind, knowing that you're financially protected if something goes wrong with your device. It can save you from unexpected repair or replacement costs, which can be expensive, especially for high-end electronics. However, it's important to consider a few factors before purchasing a monthly protection plan: Cost: Protection plans usually come with a monthly fee, which can add up over time. Consider the cost of the plan versus the likelihood of needing repairs or replacements. Evaluate whether the potential benefits outweigh the cost in your specific situation. Terms and conditions: Read the terms and conditions of the protection plan carefully, including what is covered and what is excluded. Pay attention to any deductibles, limitations, or conditions that may affect your coverage. Product reliability: Evaluate the reliability and durability of the product you're purchasing. If it's a well-built and reliable device with a good track record, the likelihood of needing repairs may be lower, making a protection plan less necessary. Existing coverage: Check if your product is already covered by a manufacturer's warranty or if you have insurance coverage through your credit card or home insurance policy. In some cases, additional protection plans may duplicate coverage you already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have come in handy more than I thought thankfully it’s very affordable and hassle free when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that Best Buy offers, no questions asked and always stand by their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use worth the money. Like the magnetic keyboard so much easier to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if it costs the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the choice of paying the regular protection or the yearly one that covers all your electronics for 2 years at around the same price. So its worth it especially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you frequent best buy then its a no brainer, its literally customer friendly version of apple care. I have no complaints and no regrets. I no longer have anxiety about buying things and getting a lemon or being unhappy with it. I honestly find myself shopping here more because i know i can count on these folks. even if its because i paid em to care haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac computer purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Mac after using a Windows computer for more than 15 years. Once I got used to the Mac which wasn't long I feel it's far superior to my Windows computer in every aspect especially not having to purchase antivirus packages every year or so and not as many wires to to plug in. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been total tech members for over 10 years. It pays for itself for as much as we use it.

    I would recommend this to a friend