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Customer reviews

Rating 4.8 out of 5 stars with 7601 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 7,601 reviews
  • Rated 5 out of 5 stars

    The best for household pets!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purifier! Would recommend for any household with pets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An excellent program, diminished over the years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, this service has been a decisive factor in deciding to purchase something at Best Buy. But I’ve discovered that two years is not forever, and about the time you are likely to need service, the plan expires, to be replaced by a somewhat expensive monthly option “per unit.” I wish Best Buy offered a comprehensive extension for a reasonable price. Also the current version of TotalTech is a pale imitation of the excellent original version; curtailed services and higher co-payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the protection I feel covered in every aspect. The team always respond quick to my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the greatest protection plan ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the extra protection (warranty)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the product protection. You never know if something won't work on any product. So get the extra protection. No money out of your pocket ,if it does breakdown. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection I was able find for my IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life happens. Having protection in the event something goes wrong makes sense. It's so easy to take my product pack to a Best Buy store and get it replaced quickly. I don't want to have to call a manufacturer support line, sit on hold for 30 minutes to request help, then pay for shipping to send it back and then wait for a refurbished unit to be sent back. I don't have time for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth due to the good protection you receive if a product goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ongoing support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it and have relied on it a few times, which is why I am renewing it year after year. Excellent customer service and great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind, knowing your purchase is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection is why.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection on the market I think. 2 year versus 1 is why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy products and plans they are so good and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you fur adding protection as a member under my annual fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest, my 16 year old son is way more in tune to when we need to use our Best Buy Protection Plan than I am. "Mom, the Roomba sounds a bit funny," when it sounds just fine to me. "Mom, my computer is acting laggy." He's always right, and Best Buy is always on top of correcting the issue! It's easy to make an appointment, and if there is a wait, it's short. In the end, I have looked at what we spend on the protection and what we would have spent on repairs or new products, and we're saving $!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advantages to being Plus Member give two year warranty automatically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for quite a few years, and it has always paid off. I have never had a problem with Best Buy over a warranty or exchange. It is not that expensive if you think how much it would cost you didn't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan / YES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, the BEST BUY Protection plan is always a best buy and a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to use this feature several times over the years - it is well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection Plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the Monthly Best Buy Protection plan, and it's been a great decision. The coverage offers peace of mind, knowing that my devices are protected against unexpected issues. The monthly payments are manageable, and the flexibility to cancel anytime is a plus. It's reassuring to have this safety net for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this protection for all your purchases.

    I would recommend this to a friend