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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7881 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,881 reviews
  • Rated 5 out of 5 stars

    LOVING THIS!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since sliced bread. I have saved so much money since I started using this. I love it the discounts and deals are unmatched!!! I will keep this. I highly recommend this. Who doesn't love bargains and money back!!!!! You couldn't beat it with a BIG STICK!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection Plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the Monthly Best Buy Protection plan, and it's been a great decision. The coverage offers peace of mind, knowing that my devices are protected against unexpected issues. The monthly payments are manageable, and the flexibility to cancel anytime is a plus. It's reassuring to have this safety net for my electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Definitely

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Been extremely happy with the protection service. Have never had an issue other than once and it covered replacement immediately would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this to protect your devices it is worth the extra for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Alway there's when i need it. Thay have Alway there when I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish i knew sooner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my moms butt with her stove, as well as when a pc of mine fried i was able to get a full credit towards a rebuild

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in my PC cause it wasn't launching. They fixed it up and gave me windows for free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An excellent program, diminished over the years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, this service has been a decisive factor in deciding to purchase something at Best Buy. But I’ve discovered that two years is not forever, and about the time you are likely to need service, the plan expires, to be replaced by a somewhat expensive monthly option “per unit.” I wish Best Buy offered a comprehensive extension for a reasonable price. Also the current version of TotalTech is a pale imitation of the excellent original version; curtailed services and higher co-payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product because every time ur item breaks or randomly doesn’t work you can just refund it or get your money back or you can exchange it for a different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services at it’s finest always loved having simple service when I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good deal and i would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice fo make. I know atbthe time of purchase it seems senseless. But in the long run. You definitely get your bang for your buck. Especially if you're a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is everything anytime I have a issue they take care of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value well worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love best buy protection plan. Never a hassle to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I use it on everything I purchase from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only have great things to say about the geek squad protecting. I have bought a few duds over the last few years. We had a monitor go out in less than 9 months and switch controllers. Both replaced no questions ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this may only apply to total members but since ive joined in 2021 I've saved close to about 2k in total savings and essily every bit of that total 2k atleast 1500$ is protection plans so yea the geek squad is awesome and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has helped us when we have appliance issues or need help with our laptops. It's a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting has saved me alot of money will always get the procection with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is pretty good. I havent had to use it but because it is included in my best buy membership it definetly is a nice saftey item for my products.

    I would recommend this to a friend