Customer Ratings & Reviews

Love the piece of mind and the no hassle service. This is why I prefer to support Best Buy locally.

Altho I usually buy the 1 year warranty on my electronics, now that I don’t have an office IT person to go to for all my questions, and a whole new round of tech is here, I am DELIGHTED at my decision to become a Best Buy Prime Member with all the perks it allows. I have used the Geek Squad for printer shopping, installation and trying different models. I was able to return a multi-use laptop power cord (already reboxed so i did not devalue a new one) a couple weeks after we found the original. Big Buy is my first stop now for all my office product needs and for advice. Their Geek Squad and Customer Service has been flawless for my needs.

I was initially happy with this vacuum cleaner. I bought it to use in my office. For what I was using it for it was fine. Sometimes my dog comes to work with me and he is a shedder. It work fine picking up his hair. However when someone left the door open and some leaves blew in I went to vacuum them up. They were small leaves nothing big at all. They were also dry. The vacuum only broke tho leaves down into tinier pieces and seemed to just spread it around and not really pick up the particles. So I wanted to love this vacuum but sadly I do not. I will reach out to Shark for advice on what could be causing this issue in case the fault is mine though I highly doubt that.

Very fantastic product. Worth every single penny!!

As expected, the BEST BUY Protection plan is always a best buy and a must have.

Have to use this feature several times over the years - it is well worth having.

Works when i need it anytime something has broke its been replaced

Always had great support whenever I have had to use Best Buy's protection plan. I have maintained my "membership for many many years and has proved valuable many times... and without hassle. I don't normally buy "plans" but this one is worth it.

This is a perfect deal when it comes to your electronic protection at Best Buy, would recommend

I love this purifier! Would recommend for any household with pets.

Can never go wrong with extra protection always helpful

We are Best Buy Geek members and have always found the protection plans worth it!

Nothing short of awesome! The peace of mind that comes best-buy protection is incomparable!

Too bad the best buy protection agreement is short, it should be 3 or 4 years.

Best Buy protection plan ensured that my new computer was covered and ultimately I got a brand new unit due to hardware issues with my first purchase.

The best protection planner out there. I never buy anything without the Best Buy protection.

We had a minor issue with a password set up. Contacted Geek squad and Hannah worked the issue. She recommended to take unit in for "complete reset". We were lucky that we got the unit back a few hours after we had turned it in (slow day @ Cerritos - thanks, John). Protection plan was worth it.

I like knowing my devices are backed up by this plan. It’s affordable, easy to use, and dependable

Worth due to the good protection you receive if a product goes bad

Advantages to being Plus Member give two year warranty automatically!