Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 7616 reviews
(7,616 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it when i bought the new desk top for my Wife cant beat it
I would recommend this to a friendRated 4 out of 5 stars
Protect your investments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me peace of mind knowing that my product is covered and can get help with troubleshooting if needed.
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the protection of Best Buy is second to none. With our family's reliance on technology and other Best Buy products, purchasing this protection has already bedn worth it. Highly recommended!
I would recommend this to a friendRated 5 out of 5 stars
Extended return policy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the extended return policy and warranty. This is great service for gift giving products.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They always fix my laptop quickly. I have used the Geek experts for many many years and highly recommend their service.
I would recommend this to a friendRated 5 out of 5 stars
Best tech decision this year!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Altho I usually buy the 1 year warranty on my electronics, now that I don’t have an office IT person to go to for all my questions, and a whole new round of tech is here, I am DELIGHTED at my decision to become a Best Buy Prime Member with all the perks it allows. I have used the Geek Squad for printer shopping, installation and trying different models. I was able to return a multi-use laptop power cord (already reboxed so i did not devalue a new one) a couple weeks after we found the original. Big Buy is my first stop now for all my office product needs and for advice. Their Geek Squad and Customer Service has been flawless for my needs.
I would recommend this to a friendRated 5 out of 5 stars
Always needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always needed just in case. Love that it is an added benefit to members
I would recommend this to a friendRated 5 out of 5 stars
One rubber issue, nothing major.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues with this item. At this point the sound is still amazing. The snug into the ear is amazing. I am never on anything so great like this item. I am having an issue with the round plastic that goes around it but other than that is perfect and They will take care of it. I would recommend this item to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Everyone needs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone needs this on all of their electronics!!!
I would recommend this to a friendRated 5 out of 5 stars
Must Have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having best buy memebership ensures your purchases are covered, if unexpectedly stop working.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’ve always come out in a timely manner and being able to help me with my items whether it be an install or repair
I would recommend this to a friendRated 5 out of 5 stars
Must have
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for every item you buy at Best Buy. Only membership I have anywhere.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope we don’t need to use the protection plan, but great to know we have it if we need it.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best service out hands down. Would use them anytime I can.
I would recommend this to a friendRated 5 out of 5 stars
Most helpful staff ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was so incredibly helpful and giving me everything I needed and wanted and even helping me figure out what it is I wanted
I would recommend this to a friendRated 5 out of 5 stars
WORTH IT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is totally worth it this is amazing get it !!!
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Monthly Best Buy Protection plan has been a great investment for my recent purchases. It offers peace of mind with coverage for accidental damage, repairs, and even replacements. The process for filing a claim is straightforward, and customer service has been responsive and helpful. Knowing that my electronics are protected for a low monthly cost makes it totally worth it. Highly recommend if you want to safeguard your tech!
I would recommend this to a friendRated 5 out of 5 stars
Five Stars ⭐️
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Fujifilm hybrid camera is a game-changer. The film-digital combo gives you the best of both worlds—nostalgic vibes with modern convenience. Compact, easy to use, and the image quality is chef’s kiss. Five stars, no doubt.
I would recommend this to a friendRated 5 out of 5 stars
Superior and easy to work with.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even the call in service is great. I used to have Microsoft Technical Support; they no longer offer this but this is great especially when you need excellent support.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the monthly Best Buy Protection Plan. It’s budget-friendly, easy to manage, and gives me peace of mind knowing my devices are covered against accidents and defects. Highly recommend it
I would recommend this to a friend
