Customer Ratings & Reviews

Excellent product, high quality sound. Long battery life and easy to carry on.

i went in to replace a surface pro keyboard and no questions asked had been replace with a new one at no cost with my best buy total membership

Kids dropped my 1400 laptop and got it replaced within the week

Excellent customer service, keep my lap top up to date, and cery easy to communicate with them .

This has been such a great service for us to be able to have not only do we feel confident in the materials that we’re buying from Best Buy but we also know we have the tech-support and other items that we need. Thanks Best Buy for this great.

Very fast response time when you have something that needs to get fixed or replaced.

Excellent coverage protection. Ease coverage when you buy electronics equipment to Best Buy when you buy electronic items in case something goes wrong after factory expiration.

This purchase is a no brainer on anything of value that you purchase. I have the annual subscription and it continually pays for itself year after year. Highly recommended.

I have the smaller version of this keyboard, and its all i want to use, its smooth, clean and soft touch typing. the program keeps it updated and i can change everything on it. i can set certian keys to have certain effects. and my favorite thing is the volume know on the top right. Deffenitely worth the money

Saves money in the long run. I have used the protection plan for my son's xbox contoller. fast and easy replacement.

Great product. I love the service and it gives me peace of mind knowing I have this protection.

Easy to use and good cleaning. It’s makes the floor shine

Thankfully, I have not had to use this plan; just knowing that you are protected if anything goes awry with your electronics purchases made with or after the getting this policy within the term you selected.

Great purchase and worth every penny, what more can you ask for.

I have never had a problem with returning a product or if it doesn’t work anymore and they don’t have it they make it right this is so worth the money You also get extra discounts when you purchase other items I have it and do not mind paying every year because I know it’s worth it

Jayden was patient and listened to me he is the resin I remain a best buy customer

Best warranty service you could have to protect all your equipments

TotalTech Support is so worth the money. I have had zero issues with product issues, the warranty handles it all. Most of my items have either been replaced, refunded or upgraded. I have used TotalTech for installs of stereo equipment in all of vehicles at little to no cost, to have all of my Laptops / Desktop PCs in my home tuned up, patched, upgraded and running smooth as silk. I have used TotalTech for Apple product warranty issues with no snags. The savings of TotalTech Support outweighs the hassle of dealing with the hassle of dealing with repairman the lack of a functioning product for a period of time.

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I purchase so much stuff from Best buy, it just makes sense to have this.