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Customer reviews

Rating 4.8 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 7,621 reviews
  • Rated 4 out of 5 stars

    Conflicted between email vs in person pricing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't a chance to claim yet since all my items recently purchase. The only thing confused me that I paid monthly and was told $15.99 per month, but the email sent to me stated that I will have to pay $50 the first month and then $15.99 afterwards. I spoke with a Bestbuy seller, and they told me it's $15.99 even the first month because I purchased an item with it and told me to ignore the email. It's kinda confused me at first. Will update my review when I have a chance to claim/fix my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's well. Not to big not to small. Got at a really good deal for being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans get them on everything I buy that has them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ❤️❤️❤️❤️❤️ I love it! Recommended! Bring any stuff and it will.covered for return or replacement ☆☆☆☆☆

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the extra time to return things and to know that everything I buy is automatically protected it makes everything easy definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always helpful when i have trouble with any devices. Very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic protection, customer is great and never dissappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a best buy membership. It is so worth the price. I am very thankful for this product. I have had one for years. It is well worth it to make shopping at Best Buy a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps relieve failure of product reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that items are protected from damage or malfunction when used. Have not had any issues as of now but, after considering how much time is allowed for protection is a fantastic relief that item is made of quality parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must to have on your TVs and appliances. Best Buy's monthly protection is great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - haven't needed it but peace of mind is most important. It's good to know I can call for help without a huge bill!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just tell me by email or text what products I paid for and not stop it until I approve it!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it! (pun intended)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck! This has paid for itself several times over! Sometimes these end up being a waste, but today's electronics are not designed to last, they're designed to be fabricated as cheaply as possible. That means your likelihood of getting a dud is higher than in the "old days" when we repaired appliances instead of replacing them. I would strongly recommend this coverage to everyone, especially for laptops and large appliances. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and the people working at Geek squad are top tier, helpful and resourcefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Total member plan and this is great comes with every purchase I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase from Best Buy always glad I renew it’s a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    University of Huntsville

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy to use and great value for my daughters School.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    60 days to return a defective product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact that they give you 60 days to return a defective product. I spent over $500 for dashcam equipment iwhich was defective. After trying to get it to work and not being able to reach tech support over the phone, I returned for a full refund.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great peace of mind knowing that if anything happens to my product that it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money for Pease of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the support and pease of mind. Feel like I am protected against any mishaps or problems that may arise. Always take an extra layer of protection.

    I would recommend this to a friend