Customer Ratings & Reviews

Super happy to have this protection plan. Is super easy to utilize if necessary.

I love this service, if your not very knowledgeable about computers like me I find it very helpful also I can't drive so having someone who's knowable and can work on my computer remotely is a HUGE plus I would highly recommend

Stay safe out there!! And stay protected! Get the protection!!!

I love having the Best Buy Protection. It gives me comfort that my product will be covered if anything goes wrong!

Its a must especially if you are always purchasing at best buy

I’ll be renewing because I feel like it’s a great value for all of the gadgets I enjoy.

That team is excellent! I am so happy that I brought my laptop to them for repair.great customer service and care to match.

Great protection program will always keep buying every year

I have the smaller version of this keyboard, and its all i want to use, its smooth, clean and soft touch typing. the program keeps it updated and i can change everything on it. i can set certian keys to have certain effects. and my favorite thing is the volume know on the top right. Deffenitely worth the money

Greta protection on products purchased at Best Buy.

I’ve kept this protection on my account for about 6 to 10 years. Highly recommended.

Thankful for membership and the value it gave to me.

I go to this Best Buy for ALL my business and personal needs, which are a TON! And EVERY TIME I go there, I’m greeted with the BEST service. This just shows that I bought AirPods, but I had returns and transactions that needed to be done. The manager, Elvin Moran, went out of his way to provide a level of attention and professionalism that you just don’t see anymore! He spent the time that I needed and was a pleasure to work with. Again, I had A LOT going on! He took care of everything! Thank you so very much! I appreciate that I can get this service EVERYTIME I shop here!

What can I say about Geek Squad that is not already known they are a much worthy service and worth every penny for what is covered it is a no hassle type of coverage for whatever it is your purchase.. I would not walk out of the store without adding this to any of my products. Every year I religeously renew my total tech support agreement and take full advantage of the many benefits Best Buy offers. I'm at 7 years straight and counting ;-)

havent used it yet, but its nice to know you are covered

If you shop at Best Buy, you’re crazy not to sign up for a total membership. Extra two year full protection on every product you buy. Plus you can get prorated discounts on three or five year warranties if you’re making larger purchases.

I have been buying the total protection for years now because it also comes with the Webroot virus protection. Great value for the price because Webroot alone is costly. Its just an over-all great deal for the product. I had the basic for years but with total protect you can have more than 2 electonics like computers on the plan and have fix. You can also take it in for clean up and etc. I just renewed the plan. Webroot automatically runs, can optimize, and defragment computer with it. Will also tell you if a site is safe or not. It will let you know what program or site etc needs attention.

This monthly protection plan is really great, especially when it comes to electronics as you never know what could go wrong. Its a great piece of mind knowing you are covered and that my product will be protected from the 'unknows' of life. I am hoping I don't need to use it, but am happy that I have the assurance should anything go wrong.

This camera is amazing and the tracking feature is awesome.

Customer service is wonderful when I need. This always makes me want to buy at best buy to save money on warrenty on items. Plus convenience of having warrenty all in one place.