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Customer reviews

Rating 4.8 out of 5 stars with 7633 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 7,633 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for the money to keep our products and devices and working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry. Or poorer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used this benefit at least twice. Since we have gotten older ( well past retirement age), it gives us peace of mind. It has helped us avoid costly mistakes. A tv we bought from Sears was still under warranty, when tv repair said couldn’t get a new computer for it, so we bought a new tv & list that $800. This way, we’re sure we’re not making a mistake or being taken advantage of. We just feel safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this product before and I am beyond happy I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is peace of mind to have it, as it covers everthing I buy. I have also taken advantage of the Geek Squad for Lenovo tutoring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very positive Jabra experience...Wanna buy more!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually very pleased with this product, after an initial 'get used to not using airpods learning curve', but the experience has been absolutely fantastic. I have had numerous Jabra products over the years, and this is the best. I have an 18 hour airline flight coming up, and these will save my life. The hear through capability is fantastic for me. The app does a really nice job controlling the device, which is very welcome. Often times I wonder why things behave as they do, but this has been a legit experience. I would strongly recommend the product to someone who is not an Apple ecosystem lock type person, so go give this a shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custom Gaming PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage for a Custom Gaming PC that Geek squad put together for my grandson. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made since this was mentioned to me this has safe my live like really get it this solve alot issues if you buy something it doesn’t work anymore in 6months or 2 years max take back they give you a gift card for the amount you pay and you can repurchase it and you solve the issue without spending more money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the peace of mind. I’ve had to use the plan once already, and the process was smooth and hassle-free. It saved me from paying out of pocket for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always respect the warranty and replace the damaged product definitely worth what it costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a service fee if it needs to be used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Monthly Best Buy Protection plan that offers coverage for up to 24 months. While I appreciate the peace of mind that comes with having this protection, I am a bit unsure about the service fee that is required for use. Additionally, I am not sure if the plan can be renewed after the initial coverage period ends. Overall, I think this plan could be a good investment for those who want extra protection for their purchases, but it's important to consider the potential fees and limitations before signing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude was quick to the point and went over everything in a simple way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for all our items purchased at bestbuy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to find, order, schedule delivery for the PS5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind for Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is helpful and gives me so much peace of mind. People at Best Buy are very knowledgable, and the protection helps me feel that I am buying a quality product with a plan for any issues, so I really like that I feel like all my bases are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than it may appear.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the best buy protection plan and have benefitted multiple times with the savings it offers. If you are a shopper that frequents Best Buy, I am certain you should reap some benefits in the discounts and sale offers. I have save over $100 on 3 recent purchases. You get additional perks on purchase, extended return times and additional warranty with this plan. Check it out if you are a techie or gadget geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I love the Geek squad I go there for all of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turned a new computer from being junked to as new

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was a custom build and my son tried to add a hard drive, couldn’t complete the install a left it with pieces out and cables disconnected. This was a brand machine and I thought it was now junk. I went to Best Buy for a Hail Mary last attempt to see if they could fix. Well it only took them a day to get it fixed and ready. That staff was attentive and clearly wanted to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this keyboard.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keyboard, the keyboard is so responsive and worked so well for gaming and other things i would recommend it to everyone, If you love gaming like me. Thank you best buy best keyboard purchase here. :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off as an amazing product. I received free delivery and free installation from a third party. Then Best Buy decided this was too good to provide. Best Buy decided to change the service where I was no longer receiving free installation at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB-beat Logi Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with how fantastic this speaker is! It’s even better than the Logitech one I tried, which costs a bit more and looks similar. This one not only looks nicer but also sounds amazing!

    I would recommend this to a friend