Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7882 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,882 reviews
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed with the protection, not worried really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60 days to return a defective product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact that they give you 60 days to return a defective product. I spent over $500 for dashcam equipment iwhich was defective. After trying to get it to work and not being able to reach tech support over the phone, I returned for a full refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome program / warranty service. I’ve never had to worry about my major purchases with this! I’ve used it with out any type of issues from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Month Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership benefit of extended protection over product warranty is great! This benefit is paid for by your membership and can come in handy if especially if you have products for children or happen to be accident prone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you need if you constantly purchase electronics. Buy the BestBuy Membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at the store in pembroke pines!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it when i bought the new desk top for my Wife cant beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and comfortable earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of, if not, the best sounding earbuds Ive ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always needed just in case. Love that it is an added benefit to members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service out hands down. Would use them anytime I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowing it is something to have if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely get your bang for your buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. Noise cancellation is so good I can barely hear people like 3 feet in front of me and can’t hear anything with something playing on low volume. EQ is amazingly balanced too. Really solid. Just don’t scream too much or the noise cancellation might break☠️ but the wired connection sucks. Idk why the quality drops to iPod touch quality when it’s plugged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If invested, it's worth protecting...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be without it for the world! It's a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a service fee if it needs to be used

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Monthly Best Buy Protection plan that offers coverage for up to 24 months. While I appreciate the peace of mind that comes with having this protection, I am a bit unsure about the service fee that is required for use. Additionally, I am not sure if the plan can be renewed after the initial coverage period ends. Overall, I think this plan could be a good investment for those who want extra protection for their purchases, but it's important to consider the potential fees and limitations before signing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't have to worry

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good addition to my purchase and this makes no need to worry

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Exceptional Product

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the features of this Roomba for the value of the price. If you compare it to the products of similar price, most will not have a rechargeable dock but would typically be plug in. This unit is great for the price and offers both mopping and vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage protection. Ease coverage when you buy electronics equipment to Best Buy when you buy electronic items in case something goes wrong after factory expiration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Purchase!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is a no brainer on anything of value that you purchase. I have the annual subscription and it continually pays for itself year after year. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the goat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best, the D.O.G, intel GG, full MVP, 2025 GOALS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps relieve failure of product reliability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that items are protected from damage or malfunction when used. Have not had any issues as of now but, after considering how much time is allowed for protection is a fantastic relief that item is made of quality parts.

    I would recommend this to a friend