Customer Ratings & Reviews

Overall the controller has been great. I love the function button to switch profiles quickly between different games. Battery life is ok but could always be better for longer game sessions. I did get stick drift rather quickly on my first controller but after exchanging I haven’t had any issues with the new one as of yet.

If you’re a big shopper at Best Buy like I am, I recommend!!! All of my products are under their 2 year warranty, and although there’s a limited number of times you can make a claim, making a claim and getting a replacement for an item that stopped working properly was super easy and fast. One of my gaming remotes stopped working properly and when I went to go file a claim on it they only asked what the issue was and then told me to go grab a new one so I could exchange it. That simple!

Excellent customer service, keep my lap top up to date, and cery easy to communicate with them .

One of my favorite things about being a "Total" member is the extended protection on products I buy from Best Buy.

Best ever ear plugs for construction workers specially welders

This protection has been a lifesaver. I highly recommend this purchase.

Best buy protection plan is a good warranty and is easy to use

So far so good - haven't needed it but peace of mind is most important. It's good to know I can call for help without a huge bill!!

I love this protection. It is well worth the cost for a 2-year service. I enjoy not having to pay an additional cost on a product such as: coverage, insurance, etc. All of the products I purchase are covered on my 2-year protection plan.

Best Buy Protection is helpful and gives me so much peace of mind. People at Best Buy are very knowledgable, and the protection helps me feel that I am buying a quality product with a plan for any issues, so I really like that I feel like all my bases are covered.

Past experience was excellent. Please review your packing

They have absolutely helped me this year and I’m so happy for this

this is a protection plan that I find has paid off mant times

Great product. I love the service and it gives me peace of mind knowing I have this protection.

I would recommend it to my friends and family. Easy to install

I had an issue with my iPad and they were able to get it replaced within a couple days!

I got this when I had a range hood and dishwasher installed and then just kept it as the range hood seemed to be having issues. It came in handy as my dryer suddenly stopped working and they were able to come out and fix it, all expenses included. it is like the former Sears appliance insurance, but with free installation too. If you have any major appliances in your future, it is worth it.

I recently made an online purchase through the Best Buy app, and the experience was fantastic. As a member, I enjoyed the best prices available. The process was seamless, and I found great deals on Apple AirPods and an Instax Mini camera. The app interface was user-friendly, making it easy to browse and make my selections. Overall, a satisfying online shopping experience with competitive pricing and a user-friendly platform.

Gives piece of mind. Prices keep going up at least i know tepairs can get hc

Total tech return and geek squad was very thorough in explaining the exchange process and very friendly.