Customer Ratings & Reviews

At first i was skeptical about keeping the membership. But with the purchases ive done lately and the effect of this im saving more than buying more than 1 protection plan for my current purchases and it helps immensely

I always get the protection plan ... Best Buy has great customer service and great plan

this is so helpful. very useful, and easy to call in and get help on what is available to me for my situation. so glad I have this for all my products.

Become a Total Tech Member, it’s worth all the perks. Free delivery, free Apple Care +, free warranties - can’t beat it.

Easy to use. Always very helpful. Best Buy always answers any questions I have.

very good plan to cover all my expensive purchases

Always had great success with product service/replacement plans. I had a dyson vacuum die 2 months before replacement plan expired and got money towards a new one.

This headset is lit. Might schmack your ear drums a little but thats probably because you got the volume up all the way you doofus!! What makes this unique is the ability to go into scary bear mode, cute rabbit mode, or cuddly kitty mode with the ear changing ability. Yall dont gotta worry about charging the thing bc your animal will be chained to its master- the pc, or console. 10/10 highly recommend especially for my e-girlies and e-boiiis.

The best drive in this category. I’m very pleased with its performance.

These are the clearest headsets the sound is cut through. This is my daughters favorite pair and she has about 4 different ones she recently broke the pair so these are a surprise gift for Christmas glad they r on sale.

Best overall customer service when it comes to Replacing something.

i would never change having a BOSE Speaker. Love the bass and clear sound

Love Best Buy’s membership. Every purchase I make gets protected and feels like a great value for what it’s worth. It gives simple ease of mind with each purchase I make from here.

Leave the worry of going out of warranty back in 2023, TotalTech’s got my back offering extended coverage on all my purchases, AND no costs to come to my house and mount my tv’s (4 of them) - no cost, period! The annual costs paid for themselves right there, and I get to enjoy the benefits year round, like extended warranty on my awesome MacBook Pro M3 Max! ;). (Free)

The protection that comes with the Total Tech Membership is worth it for big ticket items. I got this plan when I bought new TVs for my house and I wanted protection. By getting the membership I was also able to get free delivery and mounting/installation as well. And now they're protected for 2 years as long as I renew the membership. The price is steep, so whenever I am looking for new tech or appliances I check at Best Buy first so I can utilize the expensive membership benefits. Now most of my new tech and appliances have 2 years of protection I normally wouldn't purchase. It has been worth it for me so far, but I may decide to cancel once the protection on my larger purchases expires. Also the exclusive access events were nice for finally getting a PS5.

Awesome warranty on all product I purchase for $179.00 per year protect tv, microwave wireless router… how can you go wrong with a warranty that you can’t do without, also while I was in store I convinced another customer to purchase the same and was very excited asked me to get a job at Best Buy said I would be a great employee knew more about products he was buy than him

Very happy with Best Buy and will be a long time customer

Best protection plan around, no worries, just a good plan

Purchased a new Keureg coffee maker at the end of December... it worked for 3 months and the motor died! ... Keurig would have replaced the item ...but they have a huge list of items that you have to complete for your replacement ....not counting the time lapse of them mailing you another unit. Went to Best Buy and explained what had happened and instantly was given a credit on a Best Buy gift card for the full amount that I paid! Couldn't be happier!

I liked my purchase and I have nothing to recommend.