Customer Ratings & Reviews

Very help they help me rebuild my pc for free I just bought the parts and they put it together

Great to know that we are covered on our expensive electronics for Best Buy. Have been keeping these programs with our devices for at least 5 years now and although we don't need them often, they have come in handy on occasion.

A very good plant to have. I've had to return several products a couple of times and it has always protected me

The service and the people working at Geek squad are top tier, helpful and resourcefull

Geek Squad is always there for help, even for a simple question, thank you!

Easy to use and good cleaning. It’s makes the floor shine

We love that we were offered this choice to pay for our items with a interest free for 24 months.

Every time I need to use geek squad they are so knowledgeable and on time.

Best Buy Protection provides peace of mind for product.

Definitely worth the peace of mind. I’ve had to use the plan once already, and the process was smooth and hassle-free. It saved me from paying out of pocket for repairs.

So good to have the membership so i don't have to worry because i know all my purchases are under warranty

Kinda pricey, but i guess its worth the comfort and assurance.

Great service. Staff there to help. Definitely renewing contract

Geek squad has helped me with all my questions and needs because I’m not very technical savvy.

Always buy Best Buy Protection cause you never know what can happen in the next few months after purchase..

Best Buy Total Protection made it possible for me to find a computer I am happy with. I was able to return two computers before I settled on a third. Two returns, and three Geek Squad appointments for data transfer and set-up. All covered. Plus everything I purchase at Best Buy is covered. I am told that, under this plan, I can even bring in a computer not purchased at Best Buy for service.

geek squad is always helpful when i have trouble with any devices. Very useful

Protection is great! Protection is great! Protection is great!

Amazing sound and acoustic effects on all the games. It’s very comfortable to wear and doesn’t press hard on the ears. Have used it only for a few days but loving it so far. It’s better than the previous pulse 3d for the extra 50 bucks, def worth it!

If you go to Best Buy often, i think their Total Membership Program is a bust-buy! It often saves you a percentage off of purchases and gives you a free warranty on everything you buy with no additional cost. I was able to return a faulty XBOX Series X no questions asked, and since the replacement was on sale i actually got $30 back! In only a handful of purchases this membership has already paid for itself and i love it.