Customer Ratings & Reviews

When buy products from Best Buy, This is a great way to have peace of mind when it comes to support and repairs.

Definitely worth it to protect hour devices. The protection is a must have for many devices

They always respect the warranty and replace the damaged product definitely worth what it costs

This is my second Fitbit from Best Buy. My first was the black one. I love it so much until I saw the white. It’s way more my style. I love the offwhite/porcelain color. Very Demure.

Thank u thank you thank you they answer respond and dont leave til its fixed!!!!

It is a good feeling not worrying about my electronics breaking.

Incredible support and makes life really easy. Whenever I need support or an item doesn't work as expected, I receive the help/replacement I'd expect.

I only recommend getting protection. No hassles or anxiety of something breaks. Best Buy makes it an easy exchange or return policy.

Best deal there is. All of my purchases since I joined have been protected. Every brand. Great value.

Fantastic value for the money to keep our products and devices and working order.

I'm glad I got the total protection. I'm not thrilled they didn't explain that there would be a deductible. As when I had bought the regular accidental protection plan there was no deductible. But obviously the total Tech membership comes with a lot more. But you also have to pay for it for at least another year to get the two years out of it. And that's just for the first item.

Get things protected. Review things. Get things. Good stuff

Basically, you need this protection if you are purchasing an expensive gadget! Not only that is covers so much or almost everything, but it also ships and pays for the repairs you may need.

Great service and always solved my problems. Friendly and courteous

It work as expected 200 mps on wifi but once in a while it gets out of alignment and have to climb on the roof to tighten and align it I wish it still had the self alignment option.

I was tricked into buying best buy total by an employee who lied about what it was when purchasing my new macbook. She told me I could pay for this once as a $16 payment and then cancel when I got home and my applecare would still be there, which is not true. Then when I called customer service to ask for help being that I did NOT want to have a subscription and would’ve rather paid the $400 for a four year applecare, customer service told me they couldn’t help me. Another bonus is that the applecare i’m stuck with now is only a 2 year protection plan, when i told the employee “helping”me that I wanted a 4 year plan. She told me it was, but it is not. 2 year plan AND a new subscription to keep that plan? Yeah I’m not happy. Macbook is perfect of course. Just unhappy with employee that lied about what I was purchasing.

I realy enjoy this product definitely would recommend for someone else

Saves me a lot of money by getting two years of warranty and accident protection on all my tech. I get apple care on all apple products. When my 3 day old M2 iPad Pro flew off my car roof on the highway, apple replaced it (all $2000 worth) on the spot. All I had to do was find the pieces. Definitely worth it and then some.

Rated previously but for those that have not seen it its best to pay for the membership as it will cover all your devices if you ourchase multiple devices at best buy its better

Got it for my PC and equipment. Just in case I need to replace anything.