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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7884 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 7,884 reviews
  • Rated 5 out of 5 stars

    Worth it and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer for me. It has never let me down when items broke. Its a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catch me if I fall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't had the opportunity to test the plan through actual usage, the fact that I haven't needed it yet speaks volumes about the reliability and durability of the devices covered. It's a testament to the quality of the products I've purchased and, at the same time, a testament to the foresight of having a robust protection plan in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pitched protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not really used this purchased protection yet to value it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for five years and they fix most problems. They have good techs and can help if it is in their wheelhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection (up to 24 mo.) is a game-changer for peace of mind! With a simple monthly plan, my purchases are safeguarded against unexpected issues. The flexibility of up to 24 months provides extended security, making it a smart and worry-free investment. Highly recommended for added protection without breaking the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved having the extended return policy for really getting a good try out of products. Have also loved that a year into having a drone, when it was damaged they refunded me the full amount in a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best aspects of being a totaltech member. Purchases made are covered for 2 years (provided you remain a Totaltech member). I bought 3 iPhones last year and I got automatic AppleCare + for 2 years on each phone. I also have 2 years of AppleCare + for the new Airpods I bought. This is a huge savings for me. I also received free installation and a reduced price for my Compustar car starter. I recommend totaltech membership and the 2 years of warranties included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having the protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super easy to get things fixed or replaced with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to kindle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid book teader i was hesitant on moving to kindle. I love holding a new book in my hand and physically turning pages. That being said, I finally caved after a year of back and forth. It was totally worth it! I takr my kindle with me everywhere and it takes uo little to no soace in my bag. Which was a huge plus! The light adjustment is the cherry on top! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always at the service to used and very perfectly ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive, good price, fast speeds. Biggest complaint is that Samsung's migration software only works for Samsung drives, but it steers me towards them when they are price competitive like this, so it is good marketing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Jeymerson was extremely knowledgeable and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this product before and I am beyond happy I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have peace of mind on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase has awesome sound best speaker if you want good sound. It's definitely worth the price you will not be disappointed in this speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use when needed. Wonderful protection there when you need it. Automatically covers all Best Buy purchases no extra "clicks" required, you will note the coverage notification on the check out page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had my TV replaced because of TV issues. Easy job for the team. We're real happy with the services that I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacumm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has covered two my vacuum cleaners in the past 3 years. It has also allow me to purchase an even better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this coverage, as "things happen" and you never know when all of a sudden a potential major expense is averted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the total protection with Best Buy.

    I would recommend this to a friend