Customer Ratings & Reviews

Best place to buy electronics and get it fixed fast

Dude was quick to the point and went over everything in a simple way

The Best Buy Protection Program has been incredibly good so far. I buy all electronics due to the Monthly Best Buy Protection Program saving and recommend friends and family because of it. But I do not agree with the new program. That extended the Protection plan if I do not notify you to cancel the plan you are going to charge me the monthly fee. That should be my call, not yours. So, If I do not request an extension, of the specific item you got you answer cancel it because the warranty expired. This is what I call the leeching tactic of sucking your blood when you are not looking or paying attention. I will not recommend due to new changes.

Super easy to find, order, schedule delivery for the PS5 controller.

At first i was skeptical about keeping the membership. But with the purchases ive done lately and the effect of this im saving more than buying more than 1 protection plan for my current purchases and it helps immensely

I have used it once and it did everything that i needed

If you buy a lot of technology, you need to purchase total tech membership it makes buying technology less stressful, knowing that you have coverage

We use it for all our items purchased at bestbuy. Peace of mind.

ABSOLUTELY the best and no worries if any problems

Great service I love the Geek squad I go there for all of my needs

love the ability to return and make changes when a product doesn't work like it is supposed to work. Love the computer repair. Best Buy Monthly protection is great!

Peace of mind for your products!. When your product needs repairs Geeksquad is your handyman!

I think it's worth it to get the first year to have help and protection, but it took a while to compare all the plans. In the store, I was getting a lot of misinformation. Read the terms and conditions.

These are the clearest headsets the sound is cut through. This is my daughters favorite pair and she has about 4 different ones she recently broke the pair so these are a surprise gift for Christmas glad they r on sale.

Nice warranty I don't know if it can be extended to several more years if so bestbuy should inform their customer base

i dont really like the change to return policy that requires a pricey membership, but the two year return policy which is basically no questions asked, even if you're the one who damaged it, it's pretty good deal i guess. i think you really do need this if you buy a lot of stuff from best buy especially things that can break easily.

Cannot recommend this protection plan enough! Not only are your devices covered but you also get free two-day shipping plus more time to return your purchases!

Love that I got these services and they really help with any tech issues you have or clearing and transferring info from your laptop

Provides great peace of mind knowing that if anything happens to my product that it is covered.

Been helpful, insightful and was able to assist with my troubleshooting