Customer Ratings & Reviews

Love Best Buy’s membership. Every purchase I make gets protected and feels like a great value for what it’s worth. It gives simple ease of mind with each purchase I make from here.

I bought a cheaper Garmin watch a year or more ago and the area the band attaches to broke and was unrepairable. I took it in and received a refund for the product. This was out of the manufacturer's warranty but not Best Buys thanks to this program. Saved me quite a bit in replacing it.

Am so happy for been part and percel of the protection plan, its really helpful for all customers

Total tech is the reason I've switched from Amazon to Best Buy for electronics purchases. The 2 year warranty, fast shipping and good return policy is why I rate Best Buy above Amazon now. I live in Florida and I frequently see one week delivery times from Amazon for prime items. I just get better service from Best Buy, they are around the corner, offer curbside pickup, a warranty and a good return policy. Whats not to like?

I love having the total tech. I have had it for quite a few years

I was attended appropriately and professionally great work

Very friendly explained everything to us very professional and helpful

Great, easy to work with. Impressed with the expierence.

they’re always pleasant and they will keep up with your product

Always had great success with product service/replacement plans. I had a dyson vacuum die 2 months before replacement plan expired and got money towards a new one.

The Best buy Total Tech plan is one of the BEST think I like about Best Buy. I would rather purchases all of my tech from ONE place and be covered for whatever accidentals or upgrades I need. I have been a total tech member for over 2 years now and in 2 incidences it has already saved me the individual warranty costs but also the repair or replacement cost I might have had to do without having the plan.

Having the member plus on purchased items gives piece of mind with purchases. Best Buy honored my exchanges with no hassle. I will keep this annual membership as long as it is offered.

I bought the monthly best buy protection for my laptop. It covers all my electronics. That means my kids gaming computer, Quest VR, wireless ear buds. I thought I'd just need it for my laptop but so far, my son has replaced his VR headset twice and his earbuds once. All we do is go to the customer service counter, explain our situation, they handle it from there. Great buy. Well worth it in my opinion.

Now it's protected. This is a great case. I recommend it.

this is so helpful. very useful, and easy to call in and get help on what is available to me for my situation. so glad I have this for all my products.

I picked this up to get myself.More Ram very easy to install great price as usual.And if you become a loyal customer, you have up to 60 days to price match and return it.You can't beat that best.Buy blows everybody out there away.Don't hesitate to put your trust into best buy and their valuable services.

Great plan, is costly but worth every penny if you're having issues with the merchandise and is out of the hands of the seller.

Great! I have used it on a lot of different products that I have purchased through best buy. Put's my mind at ease.

Great service. Sometimes takes a few calls but worked out in the end

Is well worth the money to keep all my purchases covered