Customer Ratings & Reviews

Over only a few months, even with regular cleaning, the sound volume goes down really fast. But the sound passthrough and cancellation work great! Best of all the earbuds I've used

Awesome. Always answers right away and ready to assist me

Excelent services. When I request the assistance of the team, they are pront to delivery the most knowledgeable and remarkable experience that a customer could ask for.

Service protection was a must on a new laptop. This was hard to skip since getting it also meant my new phone would also be protected. So happy I mad this purchase.

Very pleased to have this warranty, when purchasing multiple units!

Having the BestBuy protection plan gives me peace of mind whenever I buy a product, especially since I have kids who might accidentally damage something, but knowing I'm covered makes me feel much better.

Great job I would love to have more items like this

Worth the price for anyone addicted to buying new electronics. Saved 5 times the price on extended warranty’s

Having the Protection on any of the items that I own is amazing I don't have to ever worry about buying a new one when I could just get a replacement if anything ever happens to my item it gives me peace of mind that best buy can work with their customers

Easy to use. Always very helpful. Best Buy always answers any questions I have.

Even without an appointment you guys still offer help.

I recommeed this purchase because uots cheaper and its very good optionfor thia things!!!

This membership has paid for itself 10 times over! Didn't realize all the perks that go with it!

We have used this protection more than once and aside from low deductible payment, they fixed my laptop

I have had the warranty protection for years as all of my appliances and computer needs are met and covered seamlessly.

Outstanding value. Most electronics fail (if theyre going to fail) within the first two years of their use. This covers every bit of that. Get the protection plan.

Great service overall, everyone is very helpful and nice!

Best Choice For A low quantity of money all the time

Best decision made was to purchase a “my Best Buy” membership. It paid off in one visit with an 5 year old “all in one” HP desktop that had all but died, or so I thought! Took it into the Geek Squad and within 3 days it was as if it was brand new and the cost?!?!? FREE with my BB membership.

I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!