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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1297 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,297 reviews
  • Rated 5 out of 5 stars

    Best HIFI Sound ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has deep bass without any distortion, the mids are rich, the sound combined is just espectacular, take in mind this is not A battery biuld in, This iS HIFi Sound system, And yes I definitely recommend this product of picky people like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for some peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I added Best Buy Protection. For expensive gear and anything I use daily, the extra coverage is worth it just for the peace of mind. The monthly option is convenient, and it’s nice knowing you have support if something randomly fails or starts acting up outside the normal return window. It’s one of those things you hope you never need, but when you do, it can save you a lot of time and money. If you’re buying higher end electronics or anything you rely on for work or school, this is an easy add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually go for extended protection plans, but Best Buy Protection completely changed my mind. I purchased it for my laptop and later for my smartwatch, and both experiences have been nothing short of excellent. What sets it apart is the peace of mind. When my laptop screen cracked after an accidental drop, Geek Squad had it repaired quickly with no hassle or hidden fees. The process was smooth, the support team was incredibly helpful, and I didn’t pay a dime out of pocket. It saved me hundreds. Another time, my smartwatch stopped charging, and they replaced it on the spot. No long waits, no arguing, just straightforward service that delivers exactly what was promised. Best Buy’s protection plan covers more than the manufacturer warranty, including accidental damage, which is a huge deal if you’re like me and always on the move. It’s also transferable if you sell the product, which adds value. Overall, Best Buy Protection is one of the few extended warranties I genuinely recommend. It’s affordable, reliable, and the support is top-tier. If you’re buying anything valuable from Best Buy, get the protection, you’ll thank yourself later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B&W Pi8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound incredible with a punch! You can’t even feel them in your ear. Wouldn’t notice them if music wasn’t playing. I’ll recommend these 5/5. They sound pretty close to the Px8 over the ear by B&W. Overall quality headphones if price tag doesn’t bother you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price it's the best dd wheel for PS5 imo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a g29 after 8 years, this wheel is miles ahead. It's quieter more powerful and a lot smoother. The steering wheel feels kind of cheaper and a bit plasticy but its comfortable and serves it's purpose. The only thing I didnt like was the table clamp for the wheel because it's plastic but I bolted it to my stand. I haven't had any issues with disconnecting or overheating. It does get hot having every setting maxed out after 30 - 40 minutes but I haven't noticed diminished performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a large household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nugget ice machine works amazingly better than expected!!! Filled the whole bin within 3 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an excellent experience with this home appliance insurance. Every time I’ve needed support, the service has been outstanding — the team is always friendly, helpful, and very professional. They make the process smooth and stress-free, which gives me peace of mind knowing my appliances are well protected. I truly appreciate their kindness and efficiency, and I highly recommend this insurance to anyone looking for reliable coverage and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are the best headphones I’ve ever used, I have big ears and the cups are so comfortable and don’t squish my ears at all. The sound is amazing and the quality of the headphones is unmatched. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability and very easy to use and clean. Love the color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good protection. Haven’t used it yet but I feel like it’ll be good for an issue for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a new tech device from Best Buy, and it has surpassed my expectations. The performance is top-tier, with quick and seamless operation. The display is gorgeous, with bright and vivid colors. Battery life is excellent, lasting all day with no issues. The build quality is solid and feels high-end. Highly recommend this product for anyone in search of premium technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and makes great coffee. We have been wanting an espresso machine but this like all Ninja products is that and more. Not only does it make great espressos but it does cold brew, over ice and many others. So glad I bought this for my husband for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality product. The experience in the new reality is fascinating, it's like being in another world, it's like feeling like you are the video game character in reality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A headphone with excellent quality and very economical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience buying and trading Samsung Galaxy watch classic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my ROG Ally. A must have for a pricey device. I've bought the Spigen protection set: Glass protector, slim case and Travel case. but better to have it covered with BestBuy protection for any issue that could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Care is great. I always feel less stressed knowing that my purchase from Bestbuy will be fixed or replaced. No questions asked!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gregory Limas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up, works well with my Dell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get it with a laptop purchase I wouldn't have a better experience without it to say the least. They helped with all my tech problems like realizing I needed a 60v+ wall connector and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive already gotten my moneys worth with the help from geek squad

    I would recommend this to a friend