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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1230 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,230 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Been using for several years now and happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price, if nothing else having piece of

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with devices and they took care of them very quickly, professionally, with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having any type of protection for my products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Vacuum until it stopped charging at 8 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum Oct of 2023. I returned it because it stopped charging after owning it only 8 months. I have the Best Buy protection plan. They asked me to bring the vacuum and charger into the store for the Geek squad to look at. However, when I arrived I was told that they do not attempt to repair vacuums and that I would receive a store credit. I knew that I bought the vacuum on sale so I really wanted an exchange. I was told that was not an option. I handed over my Dyson and received the purchase price in Best Buy gift cards. The vacuum itself had a 2 year guarantee but now I find myself having to spend an additional $160 along with the gift cards to receive the same vacuum. I'm so frustrated that I handed my vacuum over. I think I may have been able to exchange the vacuum directly with Dyson from the research that I've completed. The vacuum was great while it worked and I would buy the exact same one again, if I could get it for the same price and not have to spend more dollars. I cant risk buying it again and having it stop working before a year so I will be choosing a different vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ove the Total Tech membership protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Total Tech membership protection for all the items I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has made my routine so simple and easy. I should have bought it before .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great warranty for electronics.. I have had to use it a few times in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything we thought it would be so happy to have made this purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    gsp!!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gsp is great. has been a lifesaver multiple times throughout shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Months Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's Nothing Better Than Having Peace Of Mind When You've Invested Some Money In A Product I Just Love To Be Protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is a good option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option to avoid losing money, from now on I will always use the insurance service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection plans are the best. I will always go with this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my purchases giving a piece of mind. Use it more since being member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence and security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satosfied with this product. I feel confident i have a backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The staff is very helpful Love the New Braunfels Tx location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is great to have. For only $200.00 all of your items are protected for any condition. It comes with free installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Juicer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great juicer not hard to clean.. It met all of my needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but all other customer service from Best Buy has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and no penalty fees for replacements.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy’s protection when it makes sense. I don’t expect things to break down, but I l know best but will replace it without issues if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection its nice to know your covered when it breaks down

    I would recommend this to a friend