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Customer reviews

Rating 4.8 out of 5 stars with 7338 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,338 reviews
  • Rated 5 out of 5 stars

    Really good customer service!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My customer service at Best Buy Mayfair was wonderful. I was given good information to purchase the best Sony OLED for my viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More protection 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this; it's always good to have more protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services from best buy and the team. I am greatful and satisfied with their help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan saved the day again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy Protection plan has saved the day once again. My Arlo doorbell's battery would not hold a charge, but it was outside the return window. Because I have this plan, the techs tried to repair it and couldn't. I was allowed to exchange it for a new one due to the plan. Really glad I have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, and very easy set up, will be buying another soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having extra Protection is a peace of mind. Just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Proection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a great value for the money. Had to use it for Refrigerator after calling the service department of manufacturer, which didn't help at all. They came out and fix our problem. Definitely recommend purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product and very honest and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed. Needed 2 times. Glad i paid for the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy install and works just as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was so on point. There’s no customer service like best buy’s. I look forward to shopping here just because of that, it’s my go to tech store. They’re truly amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans are absolutely the best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing service. I have had several issues with products and with this protection it is so easy to get a replacement for products, It has been a life saver on several occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best thing I could have done! Love that it covers almost anything I buy! Just get the protection, it’s also cheaper than insurance on phones through Verizon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting plan on all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable well mannered customer service over all a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly best buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend best buy protection on all your devices. If something goes wrong, Best Buy technicians try to resolve problem. If they cannot they give you a new product compatible to the one you have. Highly recommend. They even come to your home to install product your purchased with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers a protection that makes buying products for Best Buy a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended warranty. Best move for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to and is always there when you need it.

    I would recommend this to a friend