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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2117 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,117 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy love the products love the service this company's amazing and great whenever stop buying from them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ask too many questions now and not easy to deal with them, them just work therr

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this soundbar! The Atmos is amazing! I also added the 300w sub! Perfect match with my Sony OLED.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great, but Best Buy keeps taking away benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy took a great product and continues to take away benefits every time. They bait you, then take it away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. I cannot recommend this monitor. If you have a top tier gpu. It will constantly scan for signal and then go into standby mode but on for the pc. As for consoles ot works great. Tried this monitor on multiple pc's all with 3080 or higher gpus. Tried hdmi, display port. Tried changing display to 1.2 or 1.4. Nothing works. Had mine for about 6 months. Updated firmware etc. Talked to sony and all that nonsense. Sony told me its an known issue an could not give me any remedy to this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has come into play twice. In both cases Best Buy honored this extended warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible to contact and to work with.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible to contact and to work with. OUT OF COUNTY CALL CENTERS ARE NOT GOOD AT ALL.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bonus for purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years of complete freedom from worry is a very nice addition to my purchase. Well worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers took the manuals and remote charging cords and won’t return my calls/text to get the missing items baxk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its all a lie.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy dont honor their protectjon plan no more. They want to send it to manufacturer for a defective device… preposterous!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    G-liz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this so far.I’ve made a lot of purchases this year, so very well worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Monthly insurance fee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new charge that I haven't determined if its of value yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech has been of great service at the most crucial times. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan that offers a piece of mind on products purchased from best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    100% Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but bad experiences with Geek Squad, and I wanted to give Best Buy another chance thinking that Total Tech would be serious customer service and tech support. I know nothing about technology, and I do not work for Best Buy; therefore, I know nothing about Best Buy's policies regarding their technology; and yet somehow, I know more about technology and Best Buy's policies than the people Best Buy employs. 100% Disappointment on all levels.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. These plans have saved us a bunch of times in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech for the win! Love having the security of protection on my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for my Sony products! The Geek squad service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, especially buying multiple items under the same warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Setup!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for anyone interested in taking care of there purchase

    I would recommend this to a friend