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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2019 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,019 of 2,019 reviews
  • Rated 3 out of 5 stars

    Too expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Not enough value for the service. Dropped it after it ran out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how well this will work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how well this will work as my item has not broken yet. I am hopeful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot hook up the back speakers wire do not connect together.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely garbage doesn’t work. Will return. Reach out best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yolo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just here for the points gimme my points thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying "free" item you can't decline.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying "free" item you can't decline. Thanks for nothing...literally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but gives a piece of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive. Doesn't worth the money fornthe service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I honestly don’t even know what that says and why

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t even know what that says and why I bought it to be honest

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family have the Best Buy protection program due my kids. Very simple and cheap to keep track of multiple electronics we love to purchase from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is phenomenal to give peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace our printer when it faulted out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it we get protection plan every time never know when you may need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Best Buy Protection is Totally Worth It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved my butt on more than one occasion. I've had a laptop fan die on me, a handheld with a broken SD card reader, and a refill inkjet printer get clogged on me. Total tech Best buy protection plan gave me store credit to replace them all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Hit it out of the park with the 310 Love it the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatest service I have ever seen, this has potential of saving over $10,000 every year honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection when needed; a good form of insurance when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection that is included for having Total Tech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Support is now Pay for Nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changes to Total Care service make it a pay for nothing program. The remote support is a disgrace regarding knowledge and efficiency. I killed 5 hours today being passed from one incompetent to another.

    No, I would not recommend this to a friend