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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2117 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,117 reviews
  • Rated 5 out of 5 stars

    24 months of protection from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 months of protection from Best Buy is the best warranty available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total tech is a great deal -would not buy anything without having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection is a great service to have with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and peace of mind. so glad i purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service gives you a piece of mind Just had to wait a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go get it! Its really a good use and you will like it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this one. It makes things so easy in our house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't shop at Best Buy anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had problems with this receiver from the first month of purchasing it. We thought the problem was with an external device, Roku but it turns out that it has a bad HDMI port. When calling Best Buy to return it less than 8 months after purchase we were informed they cannot help us at all because it's been more than 60 days even though we have total tech support and they're the ones that diagnose the problem. I guess we won't shop at Best Buy anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy 24 month protection plan offers peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for when the manufacturers warranty runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good benefit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is the way to go, have it on all my products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Torrid custome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verbally abusive tecnician who also happens to force rescheduling appointments because they decide to no call-no show.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, I highly recommend paying for this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes total tech membership worthwhile. A good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save a lot go money in installation and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covers accidental damage like scratches and drops!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers accidental damage like scratches and drops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides extra coverage and covers your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty isn’t helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection isn’t too great. Best Buy has not done their job for customer service for resolving issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it at all.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection plan is a joke. Make sure the manufacturer has a good warranty and buy that item with that in mind. If your Item goes out they will not refund it back to your payment device EVEN IF IT IS A BESTBUY CREDIT CARD. They will not tell you it is out of stock and so you will be stuck buying something else that you do not want.

    No, I would not recommend this to a friend