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Customer reviews

Rating 4.7 out of 5 stars with 2135 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,135 reviews
  • Rated 5 out of 5 stars

    Always good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have this in case something goes wrong ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service whenever you need absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection plan - Peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investing in technology is more than just a purchase — it’s a commitment to performance, reliability, and peace of mind. The Best Buy Protection Plan ensures that your investment is safeguarded well beyond the manufacturer’s warranty. I had run into some bad luck with a watch and laptop screen, top service provided, everything was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The team member took the time to talk to me about what product best fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review of Best Buy Monthly Protection Plan I couldn’t be happier with Best Buy’s monthly protection plan! It offers an incredible sense of security for my purchases, especially for high-ticket items like electronics and appliances. The low monthly cost is a small price to pay for the peace of mind it provides. What stands out most is how easy it is to use. Filing a claim is straightforward, and their customer service team is always helpful and professional. When my laptop had an unexpected issue, the process of getting it repaired was seamless. Best of all, I didn’t have to pay any extra fees for the repair, which saved me a lot of money. The plan covers a wide range of potential problems, from accidental damage to wear and tear, so I know my investment is well protected. I also appreciate the flexibility of a monthly plan compared to long-term commitments. If you’re someone who relies on your gadgets or appliances daily, this plan is absolutely worth it. It’s one of the best decisions I’ve made for protecting my tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranties are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me and my wife both game so having this protection is perfect for both of us , we’ve used it so many times and saved sooo much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only good if you have to use it and I haven’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Insurance in case you have a future problem then you find out how good it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Effortless Experience with Best Buy Total Prote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member of Best Buy Total Protection has been nothing short of an exceptional experience for me. This service has continually proven to be invaluable, providing an unparalleled level of peace of mind when it comes to safeguarding my purchases. From the onset, their account management system has been a breeze to navigate, ensuring a straightforward and user-friendly experience. Every interaction, whether online or in-store, has been characterized by ease and convenience, allowing me to manage my protected items and service plans with absolute simplicity. One particularly impressive aspect of Best Buy Total Protection is their no-hassle return policy. The process has been impeccably smooth each time I've found myself needing to utilize it. Whether I've had to return, exchange, or repair an item, the team has facilitated a seamless transition from problem to solution, without the tangles of cumbersome procedures or paperwork. Moreover, the customer service provided by Best Buy has been exemplary. Every representative I have interacted with has demonstrated a genuine commitment to ensuring customer satisfaction, consistently going above and beyond to resolve any issues or answer any queries with a friendly and professional demeanor. In summary, Best Buy Total Protection offers a worry-free solution that stands out in today’s market. The assurance it provides extends far beyond mere transactional security, cultivating a relationship of trust and reliability between the brand and its customers. I look forward to continuing to enjoy the security and convenience afforded by this service and would highly recommend it to others seeking a stress-free shopping and product protection experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unrivaled Sound Experience, The BP-9080X Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BP-9080X speakers from Definitive Technology are simply outstanding! They bring a whole new level of amazing sound to your ears that you won't find in any other speaker out there. Here's why they're so special: Incredible Sound: The BP-9080X speakers use a special technology that makes the sound feel like it's all around you. It's like you're at a live concert or inside a recording studio! Powerful Bass: These speakers have a built-in subwoofer that gives you really deep and strong bass. The best part is, it doesn't sound too boomy, and it's always just right for the music or movies you're enjoying. Clever Bass Control: Definitive Technology made these speakers super smart. They adjust the bass to match the music you're playing, so it always sounds perfect and not too overwhelming. Crystal Clear Highs: The tweeters in the BP-9080X speakers are designed to give you really clear and detailed high-frequency sounds. They make sure you hear every little nuance without any harshness. Sturdy Build: These speakers are built really well, so they don't shake or vibrate when you play music. That means you get a clean and pure sound that stays true to the original recording. Cool Dolby Atmos® Feature: If you want an even more immersive experience, you can add an optional height module. This makes the sound come from above and all around you, just like in fancy movie theaters! Fine-Tuned by Experts: Each BP-9080X speaker is carefully tuned by a team of sound experts. They make sure that every speaker is perfect and consistent in delivering top-notch sound quality. In summary, the BP-9080X speakers are an extraordinary choice for anyone who loves music, movies, or gaming. With their unmatched sound quality and innovative features, they take your audio experience to a whole new level of awesomeness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection plan will leave you with a sense of security for the money you spend in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is gorgeous. The display is beautiful, and while some people have had issues with color fringing due to the sub-pixel layout of WOLED panels, it has not bothered me at all and has only been noticeable in a few rare instances. I mostly play competitive FPS games, and I'm very sensitive to motion blur and frame rate; this monitor is a dream when it comes to motion performance. It's smooth and snappy, with basically no image retention. Combined with a high polling rate mouse / keyboard (especially something like the Wooting60HE), this is an S-tier FPS monitor. It's also beautiful in non competitive games, so it's a well rounded display. I also use this monitor for productivity, but I tweak my settings to avoid static images on the screen for too long. I work from home, and this is serving the purpose of a work monitor well. The brightness has not been an issue at all. I keep it at 10/100 when I'm working and 100/100 when playing competitive games, and it's plenty bright. Also, the KVM is awesome and I'm so glad Corsair included it. It's a very important feature to people like myself who work from home on a laptop and game on a desktop PC. My one critique is that the price on this monitor is way too high. At the time of writing this review, MSI has released a 360hz QDOLED monitor that also has a KVM for 100$ less than this monitor; so it's better and cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it they are so responsible to help and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Star Review: Great Service from Geek Squad! I had such a good experience with Geek Squad. The staff was super friendly and really knew their stuff. They explained everything in a way that was easy to understand and didn’t make me feel rushed. My issue got fixed quickly, and they even gave me a few tips to keep things running smoothly. It’s nice to deal with people who are both knowledgeable and patient. Definitely worth it—highly recommend their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind and Totally Worth It! I'm really happy with my BBY Protection plan! It gave me instant peace of mind after purchasing my new item. Knowing that I'm covered for accidental damage, defects, or unexpected issues takes a lot of stress out of using it daily. The setup was easy, and the Best Buy team explained everything clearly. I haven't had to use the plan yet, but it feels good knowing I'm protected if something goes wrong. Definitely recommend it for anyone buying valuable electronics!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    JBL all the way

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This system has exceeded my initial projections, offering exceptional clarity for a compact setup, particularly with its satellite rear speakers. Comparative testing against Sonos and Bose systems has definitively established its superior performance. For those seeking expandable speaker options, Sonos remains a viable choice. However, for a straightforward television audio solution, this system is highly recommended. The bass response is robust, and the spatial audio rendering is remarkably immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G935SD OLED Samsung Monitor Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor I have ever used. OLED is like nothing you have ever worked on. Dith IPS/VA and go OLED. The blurry text is GONE from the past but you have to get the more expensive Q OLED monitor to avoid it. SOOOOO GOOD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need jt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. No matter what you think you need t

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Zac, the hero!!!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This total membership keeps me safe. I’m so glad Zac offered it to me. He’s real hero!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers just about everything and its one price a year for majority of best buy purchases. No issues with returns or repairs so far. For sure it does not cover lost or stolen.

    I would recommend this to a friend