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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the 7.5W Wireless Charging Pad's ease of use, compatibility with various phones, and its compact size. Many appreciate the build quality and simple design, while some note that precise phone placement is needed for optimal charging. A few users mentioned the charger's tendency to generate some heat, and the lack of a charging indicator light was also noted by some. Overall, the positive feedback on ease of use and compatibility outweighs the concerns about placement and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,022 reviews
  • Rated 2 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy this but it doesn’t charge my phone very quick as does my own regular charger does

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just stopped working one day - right at the 2 year mark ?! It should last longer than that !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted me about 2 weeks. Very expensive for 2 weeks. Get anker instead, cheaper and much more reliable.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear you've had this experience with us. We suggest contacting our Customer Support team at 888-866-7443, as they can assist you with a replacement under warranty. mophie

  • Rated 2 out of 5 stars

    Slow charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes longer to charge using this product than a regular wall charger. Not impressed with this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stops charging without notice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone says it is charging but when I go to get it the phone is dead or not charged at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only works for andriod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger says its compatible with iphones and most others. Only works for my android.

    I would recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      The wireless charger is compatible with the latest iPhones, as well as Android devices with wireless charging capabilities. mophie

  • Rated 2 out of 5 stars

    Below average.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger was returned due to not being able to charge my phone while in phone case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to charge my phone and I had to take off my case so it could work

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We’re sorry to hear our product did not meet your expectations, and appreciate you taking the time to share your concerns. We’d like to make it right. Please reach out to our Customer Support team at 888-866-7443 so that we can discuss a solution with you. mophie

  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it says it is wireless but how is it wireless when it still needs plugged in

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to get iPhone to charge if a large case is on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge not ok with iPhone X or Xs. Replacement unit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger has been a pain. Sometimes I will wake up and my phone will not be charged. You have to place your phone JUST right. I hate it. I was passed the return time so I’m stuck with it. Called Mophie and they wouldn’t take it back either. Don’t do it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool but a waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger looks cool. But Is slow to charge my X.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i found that this product did not do anything special. i prefer the regular charger. you cannot use your phone while it is on the charger, and it takes a long time to charge.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hi, Mary. We feel terrible that our product did not work for you. Please give us a call at 888-866-7443 so that we can discuss a solution with you. mophie

  • Rated 1 out of 5 stars

    Returned This Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the price, but the 7.5 W is just too slow. Purchased a different brand with 10 W and I am completely satisfied ! Don’t waste your money if you are looking for lightening speed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always felt you had to position my iPhone X a certain way just to get it to charge and even worse less than a year later it just stopped working! Very frustrating this was not cheap.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your negative experience with our wireless base. We'd like to make it right. Please give us a call at 888-866-7443, so we can discuss a solution with you.

  • Rated 1 out of 5 stars

    Not a good charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I had a defective charger. But it didn't charge my phone much.. only charged my phone 20% over 5-6 hours.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We’re sorry to hear that you had this experience with us, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please give us a call at 888-866-7443. mophie

  • Rated 1 out of 5 stars

    Sooo Slooow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this one too and didn't charge the iPhone fast enough. Tried it with and without the case and sooo slooow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with an iPhone XR. The mophie was doa out of the box. Returned it and purchased a different product which worked just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a little over 9 months and i went to use it yesterday and it no longer works. Pretty disappointed in the purchase.

    No, I would not recommend this to a friend