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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 3477 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,477 reviews
  • Rated 5 out of 5 stars

    Mophie = 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Mophie. Whether it's universal batteries or charging cases, they deliver without any issues. I had just gotten the iPhone Red 8+ and when I saw the price drop for this, it was a must. These have been a necessity with every iPhone I've had. Always a job well done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good additional battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery case is actually lightweight. The only negative is that it only charges about 90% of the battery. I don't remember how this holds up to their claims but the previous one I had for my iPhone 6 gave me about 1.5x the charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    beware It uses micro USB!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extends the life of my phone in a pinch. But it doesn’t use the standard iPhone charging cable. So if you want to use a wired headphone set forget about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Helps with battery life but not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case did help with battery life and gave an additional few hours but when left charged does not seem to hold a charge for long. Pass through charging is extremely slow as well.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for taking the time to provide us with feedback. If you feel your juice pack is not working as it should please reach out to our customer service team for troubleshooting tips and warranty information.

  • Rated 2 out of 5 stars

    Does not fit IPhone 8plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Mophie on my IPhone 4 and 5s and it is a great product for them. You can force it on the 8plus but removing very hard to do. The lightning plug can't be used with the Mophie thus the adapter for ear pods is not usable.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      The juice pack has been MFI approved to work with the iPhone 7 Plus.

  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Lacking option to use headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Apple did away with the headphone jack if you are using this case your only option is to use bluetooth headphones which my daughter does not like. So she barely uses this case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mophie case charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. It helps keep your phone charger but it dies very quickly even if you charge the case for awhile. It seems to last longer if you don’t wait until your phone is completely dead so you can turn the case off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case...With micro USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice case but my gripe is that the charging port on the case itself is micro USB not lightning so I couldn't use my docks or accessories without removing the phone from the case. So I returned mine but others might not care.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good charger but fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a replacement for one that my college student (daughter). She dropped the original one and it broke at the top near the camera molded area. The extra battery charge is good but the case material is weak.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We'd be happy to assist you with a replacement under warranty. Please give us a call at 888-866-7443.

  • Pros mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Works...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this case adds wireless charging to the iPhone but it really decreases the cellular and wifi signal. For the price it doesn't offer much protection for the phone itself.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a case. It only charges a 7plus back up to about 70%. It occasionally has issues connecting, the phone with ding in and out of charging. Removing and putting the case back on seems to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After chairing the mophie several times it doesn’t seem to hold the charge as well as it did. I like the look and fit fir my iPhone but expected the battery to last longer

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to mophie customer service for troubleshooting tips and warranty information.

  • Rated 3 out of 5 stars

    Protects great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Instructions were easy to follow and it was very simple to understand everything about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Mophie, it protects my phone and keeps me charged because I actually run my business from my phone so it’s with me everywhere I go and without my mophie my phone would be dead more often then not.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great charger, horrible case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. If you drop your phone the case will crack and break. But It also is like having a second battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, looks cute, just bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and I like that I always have a backup charge for my phone. Of course the trade off is that is is bulky so it isnt as easy to fit into pockets but that is fine because I would rather that my phone work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great battery case, I’ve always been very skeptical about it and finally bought it. The only thing I wish would change about the case is making the charging port a lightning connector for the Apple products. I had to buy a few micro usb cords because of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good just annoying to have 2 difffernt chargers...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different charger thing is annoying. Having to remember to push the button on the case can leave you in the cold too when your battery runs out and you don't have the right charger....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Charging Anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack worked ok for a while but now it is not charging. I purchased the mophie wireless charger and this battery pack won't accept a charge. Also, I try to plug a micro USB into this battery pack and it still will not take a charge. I purchased it in Feb 2018 so that makes it 7 months old. It's no wonder Best Buy would not let me purchase a warranty. Unfortunately, mophie still seems to make the least worst phone case/battery packs. Maybe this is just a super difficult item to make. I have yet to see a brand make one that will last.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPhone 7 Plus juice pack

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery pack to charge your iPhone 7 Plus! And all u do is turn on battery button , and it does what it says...

    I would recommend this to a friend