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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 3477 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,477 reviews
  • Rated 3 out of 5 stars

    Good as a charger, seems to cause sound issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main complaint is that it seems to cause sound issues on the iPhone 8+. Had to remove the case in order for people to hear me. Expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mophie case not all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband cause je has charging pad in his truck. But this doesn't work for that. Also it doesnt stay charged long. Was disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s “ok”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these things in the past and quite honestly they don’t work very well at all maybe the first week or two and then after that they take forever and ever to charge but they lose their charge very quickly I honestly I’m not sure how they became a leader in charging technology when there are far better power packs out there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charges Slowly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case charges the phone really slow compared to the previous models of iPhone. I wouldn't recommend the case. It only charges the phone up about 40%

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If your juice pack is not working as it should please reach out to our customer service team for information on our two year warranty.

  • Rated 3 out of 5 stars

    Good battery - cannot use wired headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out too late that the battery connection (micro USB) cannot be used with wired headphones, so plan on buying or using wireless instead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 months. Was working great when I bought it but after 6 months IPhone compatibility stopped working with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery shows charge, but did not recharge phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charged my iPhone during the first 3 weeks, but then failed thereafter (and at a critical moment). Will be returning the item to Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not fully charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it charged at least 80-90% but it doesn't. Takes a while to charge for the amount of battery it charges the actual phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Case doesn't hold charge well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case doesn't hold a charge as promised. Work good for about 2 weeks. Is a bit heavy and cumbersome.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear on your frustrations. Please contact Customer Care at 888-866-7443 as they can best advise on what the issue may be.

  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact there is no aux on the case. It was difficult to see how much charge it has. I wish it had an area for my cards as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not charge as it states it does. Not as I expected. I would say average. Won’t buy it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not charge as it states it does. Not as I expected. I would say average. Won’t buy it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mophie cover/charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a little bit more from this product since I’ve heard so much about it. It doesn’t charge my iPhone completely only 60%.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the older one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the regular case for an iPhone 6 and I preferred it to the Red. Gave me more power and had a better on and off switch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt charge to 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have really low battery this will only charge it to 65-70%. Dont get this if you think younare getting a full charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish that the design was similar to the iPhone 6 case. Gave it to my husband since it's not as functional as I need it to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved that it charged my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it wouldn't charge after a bit & therefore my phone wouldn't charge either- lots of money for a product that wasn't useful very long.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for information our two year warranty.

  • Rated 3 out of 5 stars

    lacking power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not charge phone fully from a zero battery life to a 100%. The most it goes is about 65% charge. Besides for that it is very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy but it does not hold a charge very long. From 0% it will charge my phone to about 45%. Great for an emergency.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as much battery life as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last as long as I was hoping for. Seemed like it only extended my phone life by maybe an hour or two. Thumbs down

    No, I would not recommend this to a friend