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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 3477 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,477 reviews
  • Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    Good, extra bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great for the need but it does add a good amount of bulk to the already large 7/8 plus

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does it’s job, just not as long as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last the time they claim it does. But it does help me thru the day so that I do t have to run to a wall charger or car.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 33 hours of charge is claims to have is nonexistent. It is okay but overpriced for the low amount of charge you get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked for about a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month it seemed to actually kill the phone battery faster not sold on the external battery cases

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay case...could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time mophie case buyer. Bought it for travel. Will not be buying another. Nice case, but fingerprints show up easily. Had it for 2 weeks so far. Very misleading on packaging about how much time you get for a full charge. Did not even get one full charge to 100%, usually up to 80% when I use it on my iPhone 7 plus. Don't know if that's normal for mophie cases or not, but this happens every time I charge.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery.

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright Not keeping my phone charged as much as I’d like for it to I’ve had one before and it did a better job

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed more battery for my IPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge on the Mophie doesn't last as long as I thought it would. It needs to use the same charge cord as the iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Idea, but needs a little tweaking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea and theory behind the magnetic charging is great, but don't just set it down and assume its charging because many of times I woke up late to no alarm clock or a dead phone. I bought 2 of the charging stations. I had the regular and the 10,000 mah portable charging station. I returned the case and was 1 day too late on the stations so now I have a $180 tied up into charging stations I can't use!

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you take advantage of our two year warranty!

  • Rated 3 out of 5 stars

    No go for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good idea but I personally didn’t like it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    It's thin and that's about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery case is very thin but does not delivery the power needed to charge my phone to 100% from 19%. I feel like the whole point in a battery case is to go thru the day without worrying about charging, and I was especially expecting that with the price I paid for this compared to the 40$ 4000mAh battery case I got elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away iPhone 8 Plus users!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away iPhone 8 Plus users!! I found out speaking to Mophie support regarding the battery pack ran down very quickly, that this product IS NOT made for iPhone 8 Plus, only the 7 plus!? Total misrepresentation by BestBuy and Mophie. The only one would be the classic sold only at Apple stores. Also it doesn’t fit correctly, so when you try to remove the phone from the product, it is nearly impossible to do it... that is because it isn’t made to fit 8 Plus. I give them credit that they were very honest with me in the call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 2 out of 5 stars

    mophie not the best charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get that much more charged time but the physical product itself is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to hold a charge long enough to charge the device after the battery goes out. Still on the fence with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great juice pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sturdy & withstand falls like a champ. Volume up button came in faulty (Hard to push). Other then that I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice case but doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice case and would have been nice to have but it didn't work. I even bought one from AT&T and still don't work

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Make sure you take advantage of our two year warranty!

  • Rated 3 out of 5 stars

    Junk so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first two weeks then just quit working called mophie there suppose to send a replacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery case works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. My only complaint was it was very difficult to remove, which was a problem for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charges well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges well but only uses micro usb so you’ll have to get a new cord if you want to use it with the case one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Durable case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie charging cases are the only way to go. Buy one every time I get a new phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good battery pack. I can't wait until a longer charge option is available. Only charges a little under 1/2.

    I would recommend this to a friend