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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 3477 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,477 reviews
  • Rated 3 out of 5 stars

    Good Price But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good because I got it on sale however, it doesn't stay charged long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the micro USB charger. It would be better with screen protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Intermittent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the other mophie cases I've owned, the case is intermittent on charging

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to out customer service team for troubleshooting tips and information on our two year warranty!

  • Rated 3 out of 5 stars

    Mmmm i dont know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking it will charge 100% but it charges 30% which is not worth the price

    I would recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      It sounds like your juice pack is not working correctly as the juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.

  • Rated 2 out of 5 stars

    Battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger did not work as expected. It never fully charged my phone above 80%. It never fully charged my phone above 80%. I did let the battery go down as low as 20% before turning it on. Not sure if I should have charged up both and turned it on. But I wasn’t happy with it. This color even cost more.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear that. We suggest reaching out to our Technical Support team at 888-866-7443, as they can best advise on what the issue may be. We hope to resolve this soon.

  • Rated 3 out of 5 stars

    Good but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it but it isn’t as durable as other charging cases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After charging all night it only stayed up for an hour. I wouldn't recommend

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear that. Please reach out to us at 888-866-7443 so we can do our best to resolve this as efficiently as possible.

  • Rated 3 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of the case was good but the battery doesn’t last long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as my previous one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one only charges my IPhone 8+ up to 60%, which is not enough juice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay if you need a quick charge and aren’t going to be out all day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to charge. I had previous Mophie products that worked better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Morphie Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item drains too quickly, overall it’s ok for a quick charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well and charges well glad I was able to purchase this item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the battery life would be better Not happy with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way to listen to music unless I buy more headph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that I cannot use my standard headphones with this product.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your negative experience. Pass-through lightening technology is proprietary to Apple Inc.

  • Rated 2 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge is not sufficient. Half the time the little light doesn’t show turn on even though it has been charged. I have to take my phone out of the case if I want to use the Apple play in my car bc the cable is not supported. It’s an Apple product so why not have the same charger.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hi Tameka. Pass-through Lightning is proprietary to Apple Inc.

  • Rated 3 out of 5 stars

    Not worth 100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U have to keep charging the case and the case battery dies quick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It didn’t work for me...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t pleased with how long it took to charge the device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money, it’ll probably stop working after a few days

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear that, Alex. Please give us a call at 888-866-7443, so that we can do our best to resolve this issue.

  • Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for people who forget to charge phone daily.

    I would recommend this to a friend