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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 3477 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,477 reviews
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the case is fully charged, but not enough for phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last as long as I thought it would.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If you feel your juice pack air is not working as it should please reach out to our customer service team for information on our two year warranty.

  • Rated 2 out of 5 stars

    Works good but two major faults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as described but has two major issues: 1. Doesn't give you much extra battery juice (maybe one additional charge) 2. Doesn't work well with wireless charging base (mine kept beeping as if I was taking it on/off charger so I just stop using it.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! Make sure you are using a wall adapter that is at least 1.8amps or larger with your wireless charging base. Should you have any other questions please reach out to our customer service team.

  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Morphie, but this case leaves me wondering.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not charging my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the end of the day, after being fully charged, my phone has dwindled down to less 5 percent. I charge both morphie then my phone. When I try to use the cable with my morphie, it actually falls out. The cable will not stay connected so I purchased another cable.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please contact our customer service team to take advantage of our two year warranty.

  • Rated 3 out of 5 stars

    It's cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't really fully charge while in use but whatever

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great approx 2 hours of more battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, however does take forever to charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This does NOT fit the 8 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I verified with Mophie that the 7 Plus and 8 Plus have different dimensions and this case is not compatible. I tested it and I almost broke my phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume down button fit awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit on volume down button stinks. Does always work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a bad choice but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger case was ok but sometimes has a mind of its own. Once unplugged the charger stays on even though the phone is at 100%. You then have to manually shut it off. Magically these problems started right after the 30 day exchange.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is good quality and it's nice but I was really disappointed for two big reasons: 1. It only gives your phone around 40% charge. 2. You can't use your head phones and the cover at the same time. I don't think it's worth the money.....

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If your juice pack is not working as it should please reach out to our customer service team for information on our two year warranty.

  • Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is terrible, the top part always comes off and could not charge my phone completely. The case stopped working after 4 months and Best Buy says that I had to deal with the manufacturer. Won’t buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is terrible, the top part always comes off and could not charge my phone completely. The case stopped working after 4 months and Best Buy says that I had to deal with the manufacturer. Won’t buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this case except the battery case doesn’t stay charged. By the time I go to turn it on to charge my phone the case is dead. I charge it every night and by afternoon it’s dead. Doesn’t help me out to much! Lol

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your frustrations, Shelly. If you feel your juice pack is not working as it should, please give us a call at 888-866-7443.

  • Rated 2 out of 5 stars

    scratches easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to match my phone, but had it a week and the color scratches off!! all the corners are scratching off from normal wear from placing it on the counter. Love the Mophie chargers, but If i were you, I would pick a different color one

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback! Please reach out to our customer service team for information on our two year warranty.

  • Rated 1 out of 5 stars

    Somehow killed my battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I bought this was to extend my phone's batter life throughout the day, this wasn't the case (no pun intended). Case worked great for the first day or so then I noticed my phone battery as well as the case would drain at an unreal rate. Without the case on my phone it lasted almost all day when moderately used. With the case on it took forever to charge which I understand due to charging both devices at once but the battery would drain 20% each hour even when plugged in the battery would decrease.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Sounds like your juice pack is not preforming as it should. Please reach out to our Customer Service team to take advantage of our two year warranty!

  • Rated 2 out of 5 stars

    Didn’t get full charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these chargers in the past with other iPhone models and could get 3 full charges out of them. This new one wasn’t able to get an extra charge out of the phone. I don’t recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really confused on why this case seems all amazing and life changing online, yet i'll turn it on when my phone is at 15% and it'll only take it up to about 75%. Regretting my purchase, unfortunately ):

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We're sorry to hear of your frustrations, Kaylee. Please give us a call at 888-866-7443, so that we can assist you with a solution.

  • Rated 2 out of 5 stars

    Ok battery charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last long. I have to keep taking the case off in order to charge the phone, because the case battery is never enough. Wish i knew someone that had this battery case before i bought it...

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback. The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If your juice pack is not performing as it should please reach out to our customer service team for troubleshooting tips and information on our two year warranty.

  • Rated 2 out of 5 stars

    Not enough battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough battery, and hate the micro usb charger on the case needs to match the lightning port so you don’t have to use multiple cables, wireless charging is too slow.

    No, I would not recommend this to a friend