Customer Ratings & Reviews
- Model:
- 48386BBR
- SKU:
- 5707566
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.
This summary was generated by AI based on customer reviews.
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It last me a while but not as long as it says. You would think it last you the 33 hours stated.
No, I would not recommend this to a friendAffects cell reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellently made extended battery. But sadly it adversely affects cell reception.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .The juice pack should not interfere with calls. Please contact our Technical Support team at 888-866-7443 as they can best advise on what the issue may be.
Not what I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't keep your phone charged for as long as it states. Also it's hard to hear with it.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.
Doesn’t fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my iPhone 8 Plus as I have had Mophie cases in the past that have worked flawlessly. This case DOES NOT fit the iPhone 8 Plus like it says it does. It is slightly too small for the 8 Plus and prevents you from using the side buttons on the phone. It was a waste of money and I will be returning it.
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord that recharged the phone is faulty and not reliable
No, I would not recommend this to a friendDidn't do one full charged...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, for the price it didn't even give my iphone 7 plus one full charged.
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is a fantastic item to have to charge your phone and have extra storage.
I would recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not keep a charge and is bulky and slippery. Returned twice already
No, I would not recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be Charge take too long, and to charge the phone all ways give 30% .
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear of your frustrations, and would love the opportunity to improve your experience. Please reach out to our Customer Support team at 888-866-7443, as they can assist you with a solution.
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case seems to be false advertising because it barely holds a charge and it isn't good. Hardly protects phone. Paid $100, I'd say it's worth $15 tops, plus it uses micro USB to charge and have to take case off to use the headphones on iPhone 7 bc of lightning connection port needed. Bad case, totally not worth it!!
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If you feel your juice pack is not performing as it should please reach out to our customer service team for information on our two year warranty.
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the mophie before unfortunately this case only charges about 50 percent
No, I would not recommend this to a friendDo not buy this for the iPhone 8 Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this case for prior iPhones and just had it for our iPhone 8 Plus -- a MAJOR MISTAKE! According to the Geek Squad, there is a known issue that they do not fit and get stuck on the 8 Plus. The case couldn't be removed and had to be broken off! Do not put this case on your iPhone 8 Plus....
No, I would not recommend this to a friendI Got a Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't charge so. I benefit. Returning for a replacement under warranty.
I would recommend this to a friendIt doesnt last that long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i saw this case i was so hyped because it showed me that it could last a lot but when i started to use it, it didnt delivery what it showed on the packaged. It didnt charger my phone to 100% with the iphone battery on 40% of baterry. i wouldnt recommend it, and pay extra money for a bulky charger.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If you feel your juice pack is not providing that please reach out to our customer service team.
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed. It doesn't hold a charge long at all.
No, I would not recommend this to a friendNot as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product disappointed. Did not last as long as they claim.
No, I would not recommend this to a friendIt doesn’t hold too much charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more! It doesn’t hold too much charge!
No, I would not recommend this to a friendToo tight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says for iphone 8 plus, but it is way too tight. Had trouble getting on and even more trouble getting off. Someone told me it would cause the phone too get too warm so I did remove. Very hard to do. Will wait until they make one exclusively for iphone 8 plus not iphone 7plus.
No, I would not recommend this to a friendNot that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switches the lighting jack to micro usb. You will need new cables
No, I would not recommend this to a friendNot a very strong battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not be buying this product in the future. Not happy
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Thank you for taking the time to leave feedback. If you are experiencing an issue with your juice pack air please reach out to our customer service team for troubleshooting tips and information on our two year warranty.