Customer Ratings & Reviews
- Model:
- 48386BBR
- SKU:
- 5707566
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.
This summary was generated by AI based on customer reviews.
Does not work as described by salesperson.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned it on when my battery on my phone was down to 25%. It charged my phone to 60% then died. Tried recharging mophie and it did the same thing. Will not charge phone to 100%.
No, I would not recommend this to a friendTerrible product they don't warranty it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this product it failed after a couple of months, tried to contact manufacturer directly but could not get them to replace. I would not recommend this product
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear of your bad experience. Please give us a call at 888-866-7443 so that we can discuss a solution.
Not happy, returning just after 1 hour of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product will not allow me to shut down my phone or adjust the volume. The so-called " buttons" don't work.
No, I would not recommend this to a friendcan’t use earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these only to learn a few days later that my apple earbuds don’t work!?!?! The lightning plug doesn’t work with mini usb. Waste of money :(
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hi, Patrick. We're sorry to hear of your frustrations with our juice pack. At this time, pass through Lightning is proprietary to Apple Inc.
Mophie case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mophie case for iphone 7 plus. Looks great but doesnt have a button to turn on. When hooked on your phone with no on/off button your phone is constantly charging. Dont like.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .To turn your juice pack on/off hold the button on the rear of the juice pack for about 5 seconds. If the LED lights flash from left to right, it is in charging mode. If the lights flash right to left, it is in standby mode.
Only lasted about 45 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I bought within a year.. This one lasted around 45 days and then quit charging. The other one charges, but goes from 100% to 14% in 10 minutes.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hi Tammy. We feel terrible that our product did not work for you. Please give us a call at 888-866-7443 so that we can discuss a solution with you.
Don’t buy one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Mophie. I haven’t even had it a month and about half the time it doesn’t charge. Not even close to being worth the money!
No, I would not recommend this to a friendnot Charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third charger that I have purchased. It’s not charging my phone. Can I exchange it?My last two Mophie chargers worked great.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hi Rick. We're sorry to hear you've had this experience, and would like to make it right. Please give us a call at 888-866-7443, so that we can discuss a solution with you. Thanks.
Poor charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Used it one time, charged exceedingly slow, then charged it again and it stopped after 20’minutes. I’ll be returning this worthless product.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear of your frustrations, Chris. We'd be happy to look into this for you. Please give us a call at 888-866-7443. We hope to resolve this soon.
waste of money,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent charger from the start, It stopped charging in 2 weeks . Threw it in a drawer, and I forgot about it. Thanks for reminder.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not was not a good charger didn't last long like it said and it was not charging and the other bad part was that you can not connect and aux cable with the case
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.
Charger that Doesn't Charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking I could charge it and go. I put it on my phone, put it on the charger. My phone charged, the mophie case didn't so I took it back.
No, I would not recommend this to a friendCan’t use same iPhone charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that I had to use a separate charger to charge it which meant that I had to take phone out of the case. I don’t use it anymore.
No, I would not recommend this to a friendFirst junk mophie thing I have owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long. Won’t take charge. Waiting for them to come back into stock so I can get a warranty return.
No, I would not recommend this to a friendBad Mophie go to your room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst mophie product I've owned and I've owned since the first run. I'm not sure what the issue is but I've already discarded it into a drawer.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .If your juice pack is not working as it should please reach out to our customer service team for troubleshooting tips and information on our two year warranty.
Should have a iPhone lighting port
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This should have an iPhone lighting port and audio pass through these are key things for this iPhone battery to have than utilize losing wireless headphones
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .As pass-through lightening technology is proprietary to Apple Inc. the juice pack case will not pass the headphone audio signal from the iPhone out through its micro-USB connector, and cannot be used with an adapter. We recommend using Bluetooth® headphones with your iPhone.
Fake News
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered what I thought was a brand new case but was 100% used with cracks and breaks and a melted edge. Will be bringing back to store to replace
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst $100 I've ever spent.The port where you put your charger in is really bad. The cord never stays in and always falls out causing it not to charge.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Make sure you take advantage of our two year warranty!
Don’t do it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wasted a bunch of money on this. Says 33 hours of battery life. I can’t even get through half a day of charge!!
No, I would not recommend this to a friend7 hours at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cant come close to the claimed 20 hours of charging at most 7. Really disappointed in the performance, will never buy this brand again
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear that Jeff. Please contact Technical Support at 888-866-7443 as they can best advise on what the issue may be.