Customer Ratings & Reviews
- Model:
- 48386BBR
- |
- SKU:
- 5707566
Customer reviews
Rating 4.4 out of 5 stars with 3477 reviews
(3,477 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Does not work with Apple products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not use apple charger or doggie for earphones.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life for this case is absolutely horrible.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We appreciate you taking the time to give us feedback! The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If you feel your juice pack is not performing as it should please reach out to our customer service team for troubleshooting tips and information on our two year warranty.
Rated 1 out of 5 stars
Product not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not charge my phone correctly after using it
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Rose Gold
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Please reach out to our customer service team for troubleshooting tips and warranty information.
- Pros mentioned:Wireless charging
Rated 5 out of 5 stars
Well worth the wait!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had mophie cases for all of my iphones. I would say this is the best design of all the mophie products i have owned. It has charge force (wireless charging) pass through sync/charging and the added thickness to the phone is not a deal breaker. For sure 5 Stars!
I would recommend this to a friend - Pros mentioned:Battery life, Protection
Rated 5 out of 5 stars
Best case out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 7 case for my wife and this 7+ for me. So happy this is now available because I have been holding out on buying other cases to get this one. It does everything I need in a case with extended battery life and total protection. It also comes with a 2 year warranty which is an added bonus.
I would recommend this to a friend - Pros mentioned:Battery life, Case quality
Rated 3 out of 5 stars
Great case, must be able to use Bluetooth headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I had the case for the iPhone 6 plus. Everything was durable. Battery was always a life saver. Then I upgraded to the iPhone 7plus. And said well I most definitely want this case again. I did not read the reviews for buying because I was already satisfied with my last case. Well I go pick out my case take it home. And it's amazing. It's sleek looking. Looks thinner than the last one. Only problem is that listening to music with the case on would have to be Bluetooth. Sinc now Iphone 7 doesn't have a port. And the only way to listen to music with the cord is to use the adapter it comes with and put it in the lightning port. Well the morphie case port is an Android adapter. Sooo that's not gonna work. But I do recommend it if you do or are planning to get Bluetooth headset. But I only gave it 3 stars for this reason.
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Red
I would recommend this to a friend - Pros mentioned:Wireless charging
Rated 4 out of 5 stars
Great case but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only concern is the ability to listen to music through non wireless headphones. If anyone has a recommendation please let me know but amazing battery case as always!
I would recommend this to a friend - Pros mentioned:Wireless charging
Rated 3 out of 5 stars
Needs Improvement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had every generation iPhone since the 3GS and have had Mophie cases for each one since they started coming out. I think despite the fact that this came out 3 months after the iPhone 7 launch, they still rushed it to production without proper design or making a second model with larger capacity. PROS: Wireless charging is great for the car mount, you can turn the charging function on/off (unlike the Apple counterpart), the size of the case is not that cumbersome or bulky, and Mophie customer service is the best in the industry and their cases are strong and worth the money. CONS: This is the first Mophie that does not have a physical on/off switch. You have to hold the power button to toggle it on/off. Personally, with me putting my phone in my back pants pocket, I'm constantly finding that I accidentally turn it on every day and don't realize it until I've drained half the battery pack. For me this is a major design flaw. They should have stuck with the physical on/off switch. Overall: Mophie is still my go-to trusted brand, however if I had known that the capacity would be smaller and that the on/off switch was removed, I would've waited for the next model. But for right now, since I already bought it, this will do since it's better than nothing.
I would recommend this to a friendBrand response from mophieSupport
Posted .Thank you for your feedback. We’re constantly striving to improve our devices and your comments are a big part of helping us!
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But my question would be how many charges can I get out of it and does it fully charge the phone
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Red
I would recommend this to a friend Rated 3 out of 5 stars
Okay Case, Some Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Mophie Case and I did really like it, however it was nearly impossible for me to get the case off my phone after I put it on, like literally it took me 15 minutes to get it off the phone. I also did not like how the case's charging port is a micro usb and not a lightning plug I understand that there's probably a licensing issue with apple there but as an iPhone household we have no long micro usb cables. I was mainly using this with the mophie charging pad but it started to make an electrical "whining noise" and charge and stop charging and start and stop charging, ended up returning it after 2 weeks, could've been better.
No, I would not recommend this to a friend- Cons mentioned:Weight
Rated 3 out of 5 stars
Does What Supposed To
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First I would like to get over the negatives. This pack is heavy in your hand, does not completely recharge the iPhone 7 plus; and most importantly for me (and why I purchased it) does not wirelessly charge in my 2017 GM vehicle. That being said the unit is attractive in black, has a nice feel in your hand and "most importantly " it does allow pass thru of data to and from a computer and does support Apple Car Play.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good very good very good very good very good v
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Life Saver!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is worth the price. I had purchased some knock-offs which were cheaper but did not charge my phone at all. This case saved me while traveling around Europe this summer while I studied abroad. I oftentimes relied on my cellphone for GPS and booking hotels and if my phone died, this Mophie case was VITAL for me to be safe and manage to get around. It only takes a few hours to recharge the case and when my phone completely died the case would either charge it back up completely or bring it to at least 80%. I recommend this case to everyone.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
LOVE THE LOOK AND THE QUALITY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery for when you run out the battery, its easy to use, easy to charge, the only thing is you need a micro usb cable instead of apple lightning cable.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Best product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally saw this in the store and got it right away. I always get a mophie case for my phone and nice to have the case with the battery built in and not having to worry about forgetting my extra portable battery.
I would recommend this to a friend Rated 2 out of 5 stars
This is not for the 8 plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The title is misleading. This product is not for the 8 plus. I actually wrote another review before that Best Buy didn't publish, so I'm trying to see if they'll not publish this one as well. This case is amazing if it actually FITS the 8 plus. I even checked with Mophie, it is not designed for the 8 plus. You can squeeze your phone into it, but good luck getting it out without damaging the phone. I repeat, don't buy for the 8 plus.
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Rose Gold
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Good Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very scared to try this on my phone had a bad experience but it works great glad i purchased it.
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Great for on the go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had one for my iPhone 6 and upgraded to an iPhone 8 Plus last year. It does charge a great percentage of my phone. I don’t like that it does takes a long time to charge the case itself. That is the only con I have. The one feature I wish it still had the switcher instead of the button to turn it off and on.
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Red
I would recommend this to a friendRated 1 out of 5 stars
This case sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this case as a gift and it's the worst case I've ever had for an iPhone. Yeah, it's convenient always having a charger, but turns out, this only charges your phone an extra 50%, which isn't what the box says. Also, I tried taking the case off of my phone AND THE MOPHIE WAS STUCK ON MY PHONE. I couldn't get it off by hand for 20 minutes, I had to wedge 2 credit cards at the bottom and pry it up. So, this case is awful and I would NOT recommend.
No, I would not recommend this to a friend- Pros mentioned:Case quality
Rated 1 out of 5 stars
Not worth it! Garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is garbage. Yes it's pretty and feels good on your hands but it only gives me around 40 % charge. I fully charge the case and it goes from 30% to 70% and there, it is out of juice!! How is that possible. And I read the reviews on Amazon and on best buy for this case and apparently I'm not the only one who has had this issue so I guess judging by the reviews, you either get a faulty one or you don't. So you have to test your luck with this piece of junk. I should have read the reviews before hand. It was a last minute purchase though. My phone just finished charging. It went from 36% to 68% and then it stopped charging. How is this even useful to anyone?? BUY AT YOUR OWN RISK
This review is from mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Rose Gold
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Thank you for your feedback. The juice pack for the iPhone 7 plus is designed to offer up to 60% extra battery. Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.





