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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 3477 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the extended battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the added protection and the relatively slim design, despite some noting added weight and bulk. While some feel the price could be more competitive, the ease of use and overall quality are frequently praised. The case is generally considered a good option for those seeking enhanced battery life and wireless charging convenience for their Apple iPhone 7 Plus and 8 Plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,477 reviews
  • Rated 1 out of 5 stars

    Does not work with Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not use apple charger or doggie for earphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life for this case is absolutely horrible.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      We appreciate you taking the time to give us feedback! The juice pack air for the iPhone 7 plus is designed to offer up to 60% extra battery. If you feel your juice pack is not performing as it should please reach out to our customer service team for troubleshooting tips and information on our two year warranty.

  • Rated 1 out of 5 stars

    Product not good

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not charge my phone correctly after using it

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Please reach out to our customer service team for troubleshooting tips and warranty information.

  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Well worth the wait!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had mophie cases for all of my iphones. I would say this is the best design of all the mophie products i have owned. It has charge force (wireless charging) pass through sync/charging and the added thickness to the phone is not a deal breaker. For sure 5 Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Best case out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 7 case for my wife and this 7+ for me. So happy this is now available because I have been holding out on buying other cases to get this one. It does everything I need in a case with extended battery life and total protection. It also comes with a 2 year warranty which is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Case quality

    Rated 3 out of 5 stars

    Great case, must be able to use Bluetooth headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had the case for the iPhone 6 plus. Everything was durable. Battery was always a life saver. Then I upgraded to the iPhone 7plus. And said well I most definitely want this case again. I did not read the reviews for buying because I was already satisfied with my last case. Well I go pick out my case take it home. And it's amazing. It's sleek looking. Looks thinner than the last one. Only problem is that listening to music with the case on would have to be Bluetooth. Sinc now Iphone 7 doesn't have a port. And the only way to listen to music with the cord is to use the adapter it comes with and put it in the lightning port. Well the morphie case port is an Android adapter. Sooo that's not gonna work. But I do recommend it if you do or are planning to get Bluetooth headset. But I only gave it 3 stars for this reason.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great case but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only concern is the ability to listen to music through non wireless headphones. If anyone has a recommendation please let me know but amazing battery case as always!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Needs Improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every generation iPhone since the 3GS and have had Mophie cases for each one since they started coming out. I think despite the fact that this came out 3 months after the iPhone 7 launch, they still rushed it to production without proper design or making a second model with larger capacity. PROS: Wireless charging is great for the car mount, you can turn the charging function on/off (unlike the Apple counterpart), the size of the case is not that cumbersome or bulky, and Mophie customer service is the best in the industry and their cases are strong and worth the money. CONS: This is the first Mophie that does not have a physical on/off switch. You have to hold the power button to toggle it on/off. Personally, with me putting my phone in my back pants pocket, I'm constantly finding that I accidentally turn it on every day and don't realize it until I've drained half the battery pack. For me this is a major design flaw. They should have stuck with the physical on/off switch. Overall: Mophie is still my go-to trusted brand, however if I had known that the capacity would be smaller and that the on/off switch was removed, I would've waited for the next model. But for right now, since I already bought it, this will do since it's better than nothing.

    I would recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback. We’re constantly striving to improve our devices and your comments are a big part of helping us!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But my question would be how many charges can I get out of it and does it fully charge the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Case, Some Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Mophie Case and I did really like it, however it was nearly impossible for me to get the case off my phone after I put it on, like literally it took me 15 minutes to get it off the phone. I also did not like how the case's charging port is a micro usb and not a lightning plug I understand that there's probably a licensing issue with apple there but as an iPhone household we have no long micro usb cables. I was mainly using this with the mophie charging pad but it started to make an electrical "whining noise" and charge and stop charging and start and stop charging, ended up returning it after 2 weeks, could've been better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Does What Supposed To

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I would like to get over the negatives. This pack is heavy in your hand, does not completely recharge the iPhone 7 plus; and most importantly for me (and why I purchased it) does not wirelessly charge in my 2017 GM vehicle. That being said the unit is attractive in black, has a nice feel in your hand and "most importantly " it does allow pass thru of data to and from a computer and does support Apple Car Play.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good very good very good very good very good v

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Life Saver!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is worth the price. I had purchased some knock-offs which were cheaper but did not charge my phone at all. This case saved me while traveling around Europe this summer while I studied abroad. I oftentimes relied on my cellphone for GPS and booking hotels and if my phone died, this Mophie case was VITAL for me to be safe and manage to get around. It only takes a few hours to recharge the case and when my phone completely died the case would either charge it back up completely or bring it to at least 80%. I recommend this case to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE THE LOOK AND THE QUALITY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery for when you run out the battery, its easy to use, easy to charge, the only thing is you need a micro usb cable instead of apple lightning cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally saw this in the store and got it right away. I always get a mophie case for my phone and nice to have the case with the battery built in and not having to worry about forgetting my extra portable battery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is not for the 8 plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title is misleading. This product is not for the 8 plus. I actually wrote another review before that Best Buy didn't publish, so I'm trying to see if they'll not publish this one as well. This case is amazing if it actually FITS the 8 plus. I even checked with Mophie, it is not designed for the 8 plus. You can squeeze your phone into it, but good luck getting it out without damaging the phone. I repeat, don't buy for the 8 plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very scared to try this on my phone had a bad experience but it works great glad i purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for on the go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for my iPhone 6 and upgraded to an iPhone 8 Plus last year. It does charge a great percentage of my phone. I don’t like that it does takes a long time to charge the case itself. That is the only con I have. The one feature I wish it still had the switcher instead of the button to turn it off and on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This case sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case as a gift and it's the worst case I've ever had for an iPhone. Yeah, it's convenient always having a charger, but turns out, this only charges your phone an extra 50%, which isn't what the box says. Also, I tried taking the case off of my phone AND THE MOPHIE WAS STUCK ON MY PHONE. I couldn't get it off by hand for 20 minutes, I had to wedge 2 credit cards at the bottom and pry it up. So, this case is awful and I would NOT recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 1 out of 5 stars

    Not worth it! Garbage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is garbage. Yes it's pretty and feels good on your hands but it only gives me around 40 % charge. I fully charge the case and it goes from 30% to 70% and there, it is out of juice!! How is that possible. And I read the reviews on Amazon and on best buy for this case and apparently I'm not the only one who has had this issue so I guess judging by the reviews, you either get a faulty one or you don't. So you have to test your luck with this piece of junk. I should have read the reviews before hand. It was a last minute purchase though. My phone just finished charging. It went from 36% to 68% and then it stopped charging. How is this even useful to anyone?? BUY AT YOUR OWN RISK

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Thank you for your feedback. The juice pack for the iPhone 7 plus is designed to offer up to 60% extra battery. Please reach out to our customer service team for troubleshooting tips and information on our two year warranty.