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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the long-lasting battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the case's snug fit and the added protection it provides for their Samsung Galaxy S9+. While some find the case a bit bulky, the overall ease of use is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 173 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I wish it had fast charging than regular charging. A little thick than I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Would by again. I am a man of science and technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    long lasting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product comparison is undeniably inevitably great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What we needed for our galaxy s9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice helpful people. Helped us get the right cases for our new phones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver disappointed in this product. It came highly recommended by a friend who uses it on his iPhone. It was also discounted when I bought it which was nice. I found I could not have a screen protector on the phone while it was in this case plus the case would not charge the phone at all. Not sure what the problem was but it didn't do what it was supposed to so I will be returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly getting notifications that its slow charging. Have to turn it on max power saving to get it to charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3rd one love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case and extra jucie in one is like peanut butter and jelly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds 25% to battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition to phone. I will buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves her new battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case.well worth the money.she loves the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one for old phone and wanted one for the new 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product i would recommend. To many people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to getting to know this phone.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement for Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this one lasts longer than 3 months. My son dropped it from a chair and it broke

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would charge better..I dropped my phone and the product cracked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't last

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't actually recharge the phone sufficiently. Takes my phone from ~15% to ~45%. Way too hot to feel safe. I had to purchase and return this case three times due to the battery no longer taking a charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with everything except wireless charging

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible it don't hold a good charge at all for cellphone and its to bulky

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this mophie battery case for the S9+. Nowhere near the advertised charging time and battery life. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hi Mike. We're sorry to hear your experience hasn't been ideal. Please reach out to our Technical Support team at 888-866-7443, as they can assist you with a solution.

  • Rated 2 out of 5 stars

    Not worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work as advertised and the specs listed on the device were no where close to actual results.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Didn't like it..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife, she complained about the weight, overall size.

    No, I would not recommend this to a friend