Customer Ratings & Reviews
- Model:
- 50688BBR
- |
- SKU:
- 6226400
Customer reviews
Rating 4.1 out of 5 stars with 173 reviews
(173 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the long-lasting battery life and wireless charging capabilities of the Juice Pack External Battery Case. Many appreciate the case's snug fit and the added protection it provides for their Samsung Galaxy S9+. While some find the case a bit bulky, the overall ease of use is frequently praised.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't charge longer than 2 seconds. Brand new out of box and fully charged
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hi Omar. We're sorry to hear you juice pack isn't working as it should. We want to make it right. Please reach out to our Technical Support team at 888-866-7443, as they can best advise on what the issue may be.
Rated 2 out of 5 stars
My phone case came with part of it missing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Part of my phone case was missing the top section of it!
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mophie is very popular and has really good reviews. However, for this item, it just didnt work for me. My case was fully charge,but it only gave me an hour of usage. I think its just this specific line for the s9+ that's defective. I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the instructions per the written and pictured booklet and it didn't work AT ALL. Completely useless and didn't stick to my screen. Very disappointing to spend all that money for a product that I can't even use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case since I've had them on all of my other phones. It kept shutting itself off without the phone being charged.
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .Hmm. We're sorry to hear that, Ryan. We'd be happy to look into this for you. Please give us a call at 888-866-7443. We hope to resolve this soon.
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month this device started to drain my cell phone battery and I could not charge the phone while this case was on the phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didnt work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt wait to return it. Didnt work 90% of the time and made my phone a brick to carry
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. It did not fully charge my phone and took a long time to recharge.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery charge does not hold anything, I don't recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Dosen't charge the phone 100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At best it charges my s9+ 30-40%. Will be returning the product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mophie case did not fix even though mophie are great cases
I would recommend this to a friendRated 1 out of 5 stars
Not so great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for a trip out of state knowing I wouldn't be spending alot of time near an outlet. I charged the case the night before my flight, used it on the drive back to the airport to get home. The case stopped charging half way in the car. The drive to the airport was only an hour. That's really sad that I paid $100 for something so crummy. Not happy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this when I got my phone, worked for 2 weeks. Now it won't turn on or charge. What a waste. For $100 it should last
No, I would not recommend this to a friendBrand response from mophieSupport
Posted .We're sorry to hear that. We'd be happy to look into this for you. Please contact our Technical Support team at 888-866-7443, as they can best advise on what the issue may be.